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Senior QA/QC Manager - Hyperscale Data Center Campus

About JLL

JLL (NYSE: JLL) is a leading professional services firm specializing in real estate and investment management. We help clients buy, build, occupy, manage and invest in various assets including industrial, commercial, retail, residential and hotel real estate. With annual revenue of $20.9 billion and operations in over 80 countries, our more than 103,000 employees bring the power of a global platform combined with local expertise.

JLL is committed to employing a diverse workforce and is an Equal Opportunity and Affirmative Action Employer.

About the Role

JLL is seeking a Senior QA/QC Manager to lead quality assurance and quality control operations for a hyperscale data center campus project. This position requires comprehensive construction experience managing quality from preconstruction through greenfield enabling works, commissioning, handover, and warranty defect management. The successful candidate will be accountable for ensuring all construction and installation activities meet project specifications, regulatory requirements, and industry standards.

Key Responsibilities

Quality Program Leadership

• Develop and implement the project Quality Management Plan (QMP) covering all project phases from preconstruction through warranty
• Lead the site QA/QC team and coordinate quality activities with contractors, subcontractors, and vendors
• Establish quality standards, inspection procedures, and testing protocols aligned with project specifications
• Act as primary quality liaison between project owner, contractors, and commissioning authorities

Preconstruction & Design Quality Assurance

• Participate in preconstruction design reviews and constructibility assessments
• Review design documents (BOD, IFC Draft, IFC) for compliance with quality standards and constructability
• Identify potential quality risks, conflicts, and installation challenges during design development
• Provide input on specifications, material selections, and installation methodologies to minimize rework
• Collaborate with design team and contractors to resolve quality-related design issues
• Review and approve mock-up and benchmark installation schedules
• Support development of inspection test plans (ITPs) and quality control checklists during preconstruction phase
• Participate in BIM coordination meetings to identify and resolve potential quality issues prior to construction

Construction Quality Management - Greenfield to Handover

• Manage quality control from site mobilization through enabling works, foundations, civil works, core & shell, and MEP fit-out
• Oversee factory witness testing, integrator witness testing, and on-site installation verification processes
• Coordinate inspection schedules, checklists, and commissioning tag processes (L1-L5)
• Implement benchmarking, mock-ups, and first-of-a-kind installation standards
• Conduct ongoing constructability reviews before and throughout construction to identify and mitigate quality risks
• Monitor installation progress against approved mock-ups and benchmark standards

Documentation & Compliance

• Administer digital quality management systems and maintain project quality documentation
• Ensure completion of inspection test plans, material certifications, non-conformance reports (NCRs), and as-built records
• Verify compliance with local building codes, safety regulations, and environmental standards
• Manage preparation of O&M manuals, test certificates, and warranty documentation

Commissioning Coordination

• Work closely with commissioning agents to integrate quality and commissioning activities
• Validate completion of quality inspections prior to equipment start-up and functional testing
• Support handover protocols including facility readiness and substantial completion milestones
• Coordinate final inspections, punch list closure, and defect rectification

Warranty & Defects Management

• Establish warranty tracking register capturing dates, terms, and conditions for all equipment and systems
• Lead warranty claim resolution and defect rectification during the defects liability period
• Conduct periodic inspections to identify latent defects and verify contractor compliance with warranty obligations
• Coordinate corrective actions with contractors and vendors to minimize operational impact

Issue & NCR Management

• Identify quality risks and implement mitigation strategies
• Manage issue and defect tracking through digital quality platforms
• Oversee NCR process including root cause analysis, corrective actions, and close-out documentation
• Drive continuous improvement through lessons learned sessions

Reporting & Communication

• Prepare weekly and monthly quality reports including KPIs, trends, NCR status, and corrective actions
• Chair weekly QA/QC meetings with project team and trade partners
• Escalate critical quality issues to senior management and project owner
• Support third-party audits and regulatory inspections

Qualifications

Required:

• Minimum 10 years construction quality management experience
• At least 5 years on large-scale data center, mission-critical, or industrial projects
• Proven experience managing QA/QC from preconstruction and greenfield construction through commissioning, handover, and defects liability
• Strong MEP systems knowledge (HVAC, electrical distribution, fire suppression, BMS, power systems)
• Experience conducting constructibility reviews during design and construction phases
• Understanding of construction quality standards, inspection methods, and testing procedures (ISO 9001, NFPA, IEC, local codes)
• Experience with commissioning processes and integration with quality activities
• Ability to lead and develop QA/QC teams on complex projects

Technical Skills:

• Proficient in quality management software:
  
  • Autodesk BIM 360 Field Management / Autodesk Construction Cloud
  • Procore, Aconex, or similar EDMS platforms
  • Microsoft Project or Primavera P6
  • Microsoft Office Suite
• Understanding of BIM coordination, 3D modeling, and clash detection
• Ability to review and interpret construction drawings, specifications, and technical submittals
• Knowledge of tamper sealing, material traceability, and MTE calibration management

Language:

• Fluent in French and English (spoken and written)

Preferred:

• Professional certifications: CQM, ASQ CQE, PMP, or equivalent
• Experience with hyperscale data center standards (Uptime Institute, TIA-942)
• Knowledge of advanced work packaging and field assembly planning
• Exposure to OCIP programs and third-party inspection agencies
• Experience with value engineering and design optimization processes

What You'll Bring

• Strong leadership and team management capabilities
• Excellent problem-solving and decision-making skills
• High attention to detail with commitment to right-first-time quality
• Effective communication across all organizational levels
• Ability to manage multiple priorities in fast-paced environments
• Proactive, solution-oriented approach focused on continuous improvement
• Strong analytical skills to assess design documents and identify quality risks early

Working Arrangements

• Full-time, site-based position on hyperscale data center campus construction project
• Occasional travel for factory witness testing, design reviews, or project coordination
• Regular site inspections in active construction environments
• Collaboration with international project teams

Location:

-Paris, FRA

Job Tags:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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