Delivery Manager

Company Description

We're Nagarro. We are a digital product engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18 000+ experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in! By this point in your career, it is not just about the tech you know or how well you can code. It is about what more you want to do with that knowledge. Can you help your teammates proceed in the right direction? Can you tackle the challenges our clients face while always looking to take our solutions one step further to succeed at an even higher level? Yes? You may be ready to join us.

Job Description

We are looking for a dynamic and experienced Delivery Manager to drive operations and ensure the seamless establishment of the office in Paris. The individual will play a critical role in managing projects, hiring new talent, and serving as the key facilitator for teams working out of this new location. The Delivery Manager will be responsible for overseeing the launch and day-to-day management of projects from various locations. Will collaborate closely with various teams, stakeholders, and leadership to ensure timely project delivery, effective onboarding of new hires, and operational support. Will also act as a key point of contact for any local issues or challenges faced by the team and facilitate the smooth functioning of the office.

Key responsibilities:

Project Management & Delivery:

• Lead and manage multiple projects simultaneously, ensuring on-time, on-budget, and high-quality delivery.
• Coordinate with global teams to ensure projects meet business goals and client expectations.
• Track project progress, identify risks, and implement mitigation plans as needed. Facilitate regular status meetings, maintain project documentation, and communicate project status to stakeholders.

Talent Acquisition & Team Building:

• Partner with HR and leadership to hire top talent.
• Build and mentor a strong team, ensuring alignment with company values and performance standards.
• Foster a collaborative and productive work environment that encourages innovation, growth, and teamwork.

Operational Support & Issue Resolution:

• Act as the go-to person for any operational or setup issues within the office and work closely with HR, IT, and facilities teams to resolve them quickly.

Stakeholder Management & Communication:

• Act as a liaison between the global teams to ensure alignment on project objectives, timelines, and priorities.
• Provide regular updates to senior leadership on the status of office setup, team performance, and project progress.

Entrepreneurial Leadership:

• Possess a proactive, solution-oriented mindset, with the ability to adapt quickly to new challenges in an evolving business environment.
• Identify and capitalize on new opportunities for growth and improvement within the organization.
• Continuously improve processes and workflows to enhance efficiency and productivity within the office.

Qualifications

• 15+ years of experience in project management, with at least 6-7 years in a senior leadership role.
• Should possess prior experience in Retail CPG and e-Commerce business.
• Good Exposure of managing team of approx. 60 to 70 resources.
• Should be able to handle the portfolio of approx. $10 to $15 Mn.
• Strong background in project delivery, team building, and operational management, ideally with experience in setting up and running new office locations.
• Demonstrated ability to work in cross-functional teams, manage multiple stakeholders, and lead.