Head of New Categories launch, 6-month FTC

Why Deliveroo

Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you.

Role Overview

As Head of New Categories launch (H/F) – 6-month FTC, you will join the New Verticals team at Deliveroo France, at the heart of the company’s diversification and growth strategy.

As part of the launch of new verticals, we are strengthening the existing team to ensure a successful and structured end-to-end rollout (acquisition, launch, operations, performance).

You will be responsible for the development and structuring of a portfolio of new categories on the platform, working closely with internal teams and external partners.

This is a 6-month fixed-term contract, with a strong focus on launch and acceleration, in a highly operational and results-driven environment.

Your core mission will be to support the launch and scaling of these new verticals, by driving partner acquisition, operational execution, and rapid performance optimization to deliver sustainable growth and an excellent customer experience.

Key Responsibilities

1. Launch management & coordination (PMO)

Act as the main point of contact (POC) in France for the coordination and PMO of new vertical launches

Structure and lead the local project governance

Coordinate local teams (Sales, Marketing, Legal, Operations) as well as central teams (Product, Operations, Strategy)

Ensure alignment across stakeholders and adherence to timelines, priorities, and launch standards

Deploy go-to-market plans for new verticals and partners

2. Business Development & partner launch

Build and develop a pipeline of leads within prioritized verticals and actively contribute to their conversion

Support the design of the commercial framework (partnership models, deal structuring, commercial terms)

Ensure compliance with internal deal approval processes

Structure and systematize deal tracking and reporting

Source, negotiate, and close strategic partnerships with key players

Act as the main point of contact for priority partners and their senior stakeholders

Coordinate partner launches with internal teams to ensure optimal execution (integration, site rollout, timelines)

Lead operational onboarding (catalog, pricing, logistics, visibility) with high standards of execution

3. Performance, optimization & cross-functional leadership

Monitor and drive partner performance (GMV, profitability, traffic, conversion, availability, customer experience)

Implement fast and effective optimization plans (assortment, pricing, promotions, digital merchandising)

Define and track OKRs aligned with launch and growth objectives

Identify improvement opportunities and iterate in a test-and-learn environment

Co-build Joint Business Plans with key partners and drive growth initiatives

Launch marketing initiatives to drive demand and support category growth

Provide cross-functional leadership across all teams involved in the launch

Depending on needs, manage resources directly or indirectly (cross-functionally) across Sales, Account Management, and Operations

Contribute to building scalable processes, tools, and best practices

Ensure contractual and regulatory compliance of partners

Experience

Minimum 10 years of experience in commercial roles, business development, or partnership management, ideally within retail, FMCG, marketplaces, or high-growth environments

Proven experience in Sales and/or Account Management, with strong field exposure and results orientation

Strong understanding of retail, e-commerce, and strategic partnerships

Experience in launch or transformation environments is a strong plus

Management & leadership

Minimum 5 years of experience managing teams (Sales and/or Account Management), either directly or cross-functionally

Strong sense of ownership, with the ability to take decisions quickly and drive execution

High level of rigor in applying internal processes and compliance standards

Proven leadership skills, with the ability to inspire, motivate, and develop high-performing teams in fast-paced environments

Strong ability to work cross-functionally and align multiple stakeholders

Key skills

Data & KPI-driven: strong ability to manage performance through data, with rigor in tracking and planning

Excellent written and verbal communication skills en French and in English, with the ability to structure and write clear documents (memos, business cases, action plans)

Growth mindset, constantly seeking new opportunities to scale

Strong bias for action and a test-and-learn approach

Strategic and analytical thinking, with the ability to translate insights into actionable plans

Strong commercial and negotiation skills, with a partnership-oriented mindset

Operational excellence and results-driven mindset, with the ability to execute and deliver ambitious targets

Adaptability and agility in fast-changing environments

Strong customer focus, with attention to execution quality and user experience

Our Global Structure

Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.

Diversity, Equity and Inclusion

At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.

We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.

If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.

If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!