Solutions Consultant

An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence!OverviewThe Solutions Consultant is responsible for supporting solution-designed sales, delivering customised service solutions for high-potential opportunities and strategic client accounts. This is a customer-facing, consultative role that requires close collaboration across Sales, Engineering, Product, and Customer Success teams.ResponsibilitiesLead in-depth discovery sessions with customers to uncover business needs and drive solution-based salesHelp create business, functional, and technical requirements that demonstrate TNS's ability to deliverBridge the gap between Product, Technology, and Sales to design achievable and profitable service solutionsWork with Sales and Customer Success teams to conceptualise, design, and assist with the implementation of customised solutionsCollaborate with Engineering teams to develop scalable solutions that address common challenges across marketsProduce technical proposals, cost models, and profitability analyses for sales opportunitiesSupport responses to RFPs and RFIs, ensuring technical designs meet both commercial and operational requirementsMaintain a current understanding of TNS services to keep customers informed of relevant updates and improvementsStrategic ObjectivesThis role directly contributes to increasing TNS's valuation by partnering with the sales team to:Exceed projected revenue goals within assigned accounts and territoryLand new logo customers for TNS's payment offeringsExpand the TNS footprint within existing customer accounts through cross-sell and upsell opportunitiesIdentify and prioritise pipeline activities that maximise revenue impactQualificationsCore Experience3+ years in a Solutions Consultant role with strong technical groundingProven ability to translate product capabilities into tailored customer solutionsStrong conceptual problem-solving skills with a track record of selling customised solutionsExperience working collaboratively with sales representatives and delivery teams to drive revenueExcellent communication and stakeholder alignment skills — able to drive consensus around shared objectivesPayments Expertise (3+ Years)Payment AcceptanceAttended and unattended payment acceptance models (Point of Sale)Terminal types: Ingenico, Verifone, PAXCash register software integrationWallet and eCommerce technologiesIndoor and outdoor payment acceptance (Retail, Parking, Vending/Kiosk, Fuel & Convenience)​Gateway & Platform KnowledgePayment orchestration: authorisation, in-person and eCommerce, recurring payments, BNPL, and alternative payment methodsTerminal driving and ATM processingIntelligent Payment Routing, Fraud prevention, DCC, 3DS, and TokenisationReconciliation and file settlementTransactional Message Specifications: ISO, Nexo, APACs, Prince, XMLKnowledge of PSPs, Payment Gateways, and Scheme GatewaysAcquiring and Issuing payment processingWallet services: Apple Pay, Google Pay, WeChat, and other alternativesATM and Vending/Kiosk servicesAwareness of French Payments Market standards and industry trendsMessage Specifications: CBCOM/CB2A, Girocard, ISO, and Nexo variantsPayment Connectivity and Security ExpertiseIP-based access services, Local and Wide Area NetworkingLayer 2 services: Ethernet, VLANs4G/5G Wireless Connectivity for POS terminalsVendor hardware: Cisco, Fortinet, Teltonika, Virtual Access productsUnderstanding of IP connectivity in the context of payment-related servicesSecurity standards: PCI DSS and P2PETerminal standards and DDoS mitigationAdditional RequirementsLanguage SkillsFrench — Mandatory (Native or CEFR C2+ / Proficiency)English — Mandatory (CEFR C1+ / Advanced, C2 preferred)German — Highly desirable (CEFR C1+)​Key Personal AttributesHigh-EQ communicator — knows what to say and how to say it depending on the situationNatural relationship builder — your presence inspires confidence in both customers and colleaguesAdaptable and self-directed — comfortable operating independently and within fast-changing environmentsCreative thinker — finds novel approaches to complex problems and brings compelling ideas to the tableIf you are passionate about technology, love personal growth and opportunity, come see what TNS is all about!TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.SummaryLocation: FRA - ParisType: Full time