Lead Programme Specialist - French speaker

Company Description

Working at Allegis Global Solutions (AGS) is more than just a job. It's a career. It's a community of people who invest in your development and empower you to blaze your own trail. Each of us is here to create real, measurable impact that moves needles. We operate beyond "roles" or "jobs" to realize the opportunity to make meaningful contributions to a bigger idea. Because we believe that when you build a workforce that's designed to harness human enterprise, you design a workforce that's built for impact.

At AGS, we help companies all over the world transform their people into a competitive advantage. It's not about filling seats. It's about designing workforces to meet missions and unleash the most transformative power in business today: The power of human enterprise.

With services around the globe, we have a point of view on the future of work that enables us to be a transformative partner in the way work gets done for our clients' organizations. Meeting clients where they are, we design a plan and guide them along a transformational journey, applying bold actions and diverse minds to solve the most complex challenges - from permanent and extended workforce management to services procurement, consulting, direct sourcing and our Universal Workforce Model™.

We also represent over 100 countries and speak dozens of languages. So as you're building relationships and doing your job, you'll be exposed to other cultures and advancement opportunities while expanding your knowledge of global markets and strategies.

Job Description

Please note that this position is part of a planned future expansion, with an anticipated start date at the end of March 2026.

The Lead Recruitment Programme Specialist will be responsible for the overall leadership and daily management of the off-site operations team, covering the full contingent worker life cycle as well as service improvement projects. The role of Lead Recruitment Programme Specialist includes providing leadership and direction to ensure that the team is performing to meet or exceed the service level agreements (SLAs) established with the client. The role will include requisition management of roles within the UK.

Key Responsibilities:

• Has supervisory responsibility for Operations team, including ensuring the team is performing and accomplishing the defined objectives and goals, meeting or exceeding established SLAs, and provide direction and coaching where necessary
• Client stakeholder relationship management (Site managers, procurement, HR, Talent Acquisition)
• Assure account processes and procedures adherence, as well as full adoption of AGS Way best practices
• Assess areas of opportunity for process improvement and work with the Programme Executive to implement change where needed
• Lead projects defined by Programme Executive to ensure timely completion and effective results
• Track results and work with the AGS Business Analytics team to provide meaningful reports on weekly, monthly, quarterly and annual basis
• Ensure the team is managing information and data in a compliant fashion
• Ensure teams' compliance with all hiring protocols and local employment laws, including data integrity and maintenance in the client's systems
• Resolve issues in a timely and effective manner
• Acts as escalation point for day to day issues, driving a prompt resolution
• Responsible for Supplier relationships

Qualifications

• Proficient in English and in French
• Experience in interim high-volume recruitment for France
• Thorough understanding of the Workforce Management process, financial implications and benefits
• Previous contingent recruitment experience essential, preferably with a blue-collar background
• Experience managing high-level customer, VMS and other vendor relationships
• Previous experience leading teams (coaching, mentoring, setting goals and providing feedback)
• Experience working as part of global programme
• Strong knowledge of Office technology (Windows and Google suites beneficial)
• Experience working with a highly complex client, across multiple countries
• Project management and delivery
• Experience managing through change initiatives
• Able to present conceptual information to all levels of internal and external management

Additional Information

As a workplace, we focus on relationships - with each other, our clients and our candidates - in fact serving others is one of our core values. We support open communication and recognize that giving constructive criticism can be even harder than receiving it. We appreciate the fearless and the passionate, who force us to be better. Everything we do sits on a pillar of diversity - diverse perspectives, backgrounds and ideas drive innovation and make us successful.

See what it's like to work at AGS by searching #LifeAtAGS on any social network.