IT Specialist

At Didomi, we are looking for our first IT Specialist to join our team and ensure a smooth, secure, and efficient IT environment for all Didomians.

In this role, you'll support our mixed team of around 120 hybrid and fully remote employees by managing IT assets, tools, processes, and security, while also contributing to onboarding, offboarding, and sustainability initiatives.

Our headquarters are in Paris, and regular travel to our Lille office (around every two months on average , sometimes more or less depending on needs) will be required to support local IT operations, assist developers with TV SDK testing, and ensure a consistent employee experience across sites and remote teams.

What's it like being an IT Specialist at Didomi?

• You are the go-to person for IT issues, helping colleagues via JIRA tickets and Slack (e.g., "my computer is slow", "I can't access Google Workspace").
• You set up and maintain laptops (MacOS & Windows), ensuring compliance through JAMF and Intune.
• You run onboarding and offboarding, from account setup to laptop recovery.
• You support developers with TV SDK testing and other on-site needs.
• You keep IT stock organized and ready for new joiners.
• You contribute to a security-first culture , applying policies across devices and systems.
Your Responsibilities below:

> IT Support & Operations

• Be the main point of contact for IT-related requests (hardware, software, accounts, access rights).
• Manage support through JIRA and maintain IT documentation for internal users.

Onboarding & Offboarding

• Prepare and deploy IT equipment for new joiners (Windows & MacOS).
• Manage account creation and access across Google Workspace, Slack, Office 365, and internal systems.
• Handle smooth offboarding: recover equipment, deactivate accounts, and manage data retention.
• Continuously improve the onboarding experience in collaboration with HR.

Device & Infrastructure Management

• Manage IT equipment lifecycle: ordering, configuration, maintenance, repair, and recycling.
• Keep IT stocks (Paris, Lille, remote) organized and ready.
• Support TV SDK developers in Paris with test devices and setup.
• Ensure proper functioning of local networking infrastructure.

IT Security

• Apply security controls and updates for all company devices.
• Manage internal tools and permission structures (shared mailboxes, groups).
• Ensure compliance with security policies (ISO 27001 alignment).

Sustainability

• Contribute to equipment reuse and recycling.
• Promote awareness around environmental responsibility within IT practices.

Technical skills required

• Fluent in English and French.
• 2+ years of experience with JAMF and Intune.
• 2+ years of experience administering Google Workspace.
• 1+ year with Microsoft licenses.
• Strong technical skills on Windows & MacOS systems.

Soft skills

• Excellent problem-solving and troubleshooting.
• Strong interpersonal and customer service mindset.
• Organized, proactive, and collaborative.

Nice to have

• Hardware maintenance experience.
• Apple Business Manager experience.
• Knowledge of Vanta.

Reporting & Collaboration

• Reports to the DevSecOps Lead .
• Works closely with HR, security, and external IT partners.

Recruitment process

• HR Screening (15 minutes)

An initial conversation with HR to review your background and expectations.

• Technical Interview

A focused interview with the DevSecOps Lead to assess technical expertise.

• Case Study

A practical exercise designed to evaluate problem-solving and technical skills.

• Case Study Review (1h 30m)

A detailed review and discussion of your case study with two Didomi team members and the DevSecOps Lead.

• Final 1:1 Interviews (3 x 30 minutes)

Individual conversations with the DevSecOps Lead, the VP of Engineering, and the CTO to evaluate alignment and culture fit.

> Applicants who contact employees directly regarding their application will not receive a response. Please submit your application through the designated application form.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

The information collected from your application is subject to data processing on the basis of the performance of pre-contractual measures. The processing is intended for the management of applications for positions at Didomi. The fields marked with an asterisk are mandatory. Failure to complete them will result in your application being impossible to process. The recipients of the data are Didomi's Human Resources team and other people in the company who are involved in the recruitment process, as well as their service providers. The data provided will be kept on our records for a period of two years, beginning from the last contact Didomi has with the candidate. In accordance with the applicable legislation you have the right to access, rectification, deletion, opposition. In case of disputes, you have the right to refer to the Commission National de l'Informatique et des Libertés. You can exercise your rights by contacting the data controller at the following address [email protected]

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.