Payment Product Manager - Transaction Risk

About

Swan is Europe’s embedded banking specialist. We empower software companies to embed banking features like accounts, cards, and payments directly into their products, under their own brand.Swan processes over €1.5 billion in monthly transactions for more than 150 companies - like Pennylane, Indy, Agicap, Libeo, and Lucca. Founded in 2019, the company has received growth capital from leading investors such as Lakestar, Accel, Creandum, Bpifrance and Eight Roads. Swan is a principal member of Mastercard and a licensed financial institution, regulated by the French banking authority (ACPR).

Our mission

Banking belongs in business software

Many software companies already serve small businesses incredibly well: helping them send invoices, run payroll, manage inventory, and more. They’re on a mission to become the central hub for managing every aspect of business life.

But when it comes to financial workflows, there’s still a gap. Too many critical tasks like managing cash flow, tracking payments, or reconciling accounts happen outside the software, across spreadsheets, email threads, banking portals.

It’s a missed opportunity. Business software shouldn’t just record financial activity — it should run it.

To learn more about us: About Swan ; Our story .

Job description

The Payment Group at Swan leverages industry knowledge, payments expertise, and general insight to build and operate the API-based banking products and the platform that power cash collection, cash storage, and money movements for all Swan financial products.

Ultimately, the group is working toward a future in which all the complexities of handling money are hidden from Swan's partners and end-users—whether that's adopting new payment methods, reconciling various entries (technical, accounting, and cash), integrating with banks and financial partners globally, or addressing regulatory obligations.

Within this Group, the Payment Product team sits at the intersection of Strategy, Go-To-Market, Compliance, Risk, Data, and Engineering . The team oversees all stages of the product lifecycle — from discovery to sale — while aligning with the company's global strategy and core objectives. The Payment Product team, consisting of Lead Product Managers and Product Managers, ultimately owns the payment product roadmap .

The Payment Product Manager leads the strategy and roadmap for a key area of our payment banking product. They are end-to-end accountable for the success of their product — strategy, delivery, adoption, performance, and impact.

They develop scalable, high-impact solutions within our payment platform by collaborating with clients, internal teams, and financial providers (card schemes, processors, fraud vendors, etc.) — turning evolving specs into thoughtful product capabilities.

As a Product Manager Transaction Risk, you will own Swan's transaction scoring engine — the signals, features, rules, Machine Learning models, and decisioning logic that protect Swan and its partners from fraud, while keeping legitimate transactions flowing.

You will report to a Payment Product Lead, and you will be the end-to-end owner of Transaction Scoring risk performance : Fraud Detection Rate, False Positive Rate, and the trade-off between them. The Head of Risk is Accountable for the fraud framework and risk appetite; you are Responsible for the day-to-day optimization loop.

Unlike other Product Managers at Swan, your closest build partner will be Data rather than an Engineering squad — and a dedicated data squad to build and run Machine Learning models may come later as the scope grows.

You'll leverage AI boldly to amplify your impact — discovery, spec writing, signal analysis, ops automation, prototyping.

What you'll do

• Own the transaction risk roadmap end-to-end. You are the single accountable owner of fraud detection on transactions—strategy, roadmap, delivery, and performance—across all payment flows (SEPA Credit Transfers, SEPA Direct Debits, cards issuing & acceptance, etc.).

• Push the Fraud Detection Rate/False Positive Rate frontier. Drive the iterative tuning loop on rules, features, signals, and Machine Learning models. Constantly improve Fraud Detection Rate at a capped False Positive Rate.

• Measure before deciding. Partner with Data and Engineering to make sure every flow emits the right signals, and that decisions are measurable end-to-end.

• Run the weekly Transaction Scoring Tuning loop with Flow Product Managers, Data Partner, and the FinCrime Lead. Turn pattern intelligence (new scam techniques, mule behavior, fraudulent IBAN lists) into shipped rules and model updates — fast.

• Implement AML-CFT and sanctions rules on the platform under the Compliance Team's mandate — keep them up to date and partner with Compliance to monitor their performance and improve precision, in particular by driving false positives down while keeping detection high.

• Keep the platform consistent. Provide the signal taxonomy, data contracts, and change-management discipline so flow-specific Risk Scores (Merchant Risk Score, KYC/Customer Risk Rating) feed the Transaction Scoring engine cleanly.

• Also own external transaction monitoring. Whatever the tool or provider, you own every external check at transaction time that impacts acceptance rate or UX — work with each provider to monitor performance and tune their setup.

• Make trade-offs explicit. Translate abstract risk scores into concrete product actions (block, step-up, allow), and own the trade-off between fraud losses, user friction, and operator load.

• Make every decision auditable. Every rule, score, signal, and decision must be traceable and explainable end-to-end — so ops, FinCrime, Compliance, and post-mortems can always reconstruct why a transaction was blocked, stepped-up, or allowed.

Preferred experience

✨ You’re a great match if:

• 3+ years in Product Management with end-to-end lifecycle ownership from discovery to release, ideally on a data-intensive or Machine Learning-powered product, or relevant experience as a risk/fraud strategist, data scientist, or fraud product specialist in a payments/Fintech/neo-banking environment

• Comfort with the Fraud Detection Rate/False Positive Rate trade-off. You've shipped or tuned detection systems (rules, models, or both) and know how to instrument, A/B test, and iterate on them

• Payments and fraud industry knowledge is a strong plus — card scheme rules, SEPA flows, scam typologies (APP fraud, mule networks, account takeover), AML-CFT basics

• Strong analytical skills — you can quickly become a subject matter expert in complex products, and you're at ease with SQL/data tooling to investigate signals yourself, or you know how to leverage AI for this

• Tech-savvy , with a genuine passion for technology and product development

• Highly autonomous and comfortable using AI boldly to amplify your impact — discovery, analysis, prototyping, ops automation. You drive and lead efforts without waiting for an Engineering squad.

• Strong interpersonal skills, with a drive to coordinate and lead consistent efforts : you thrive in international teams, you're enjoyable to work with, and you'll pull together Risk, Compliance, FinCrime, Data, Engineering, and Operations on a daily basis

• Adaptable to changing requirements in a fast-paced environment, and comfortable operating under regulatory constraints

• Fluent in English; French is a plus

It’s okay if you don’t tick all the boxes — don’t let imposter syndrome prevent you from applying!

Swan is committed to providing a caring work environment for all employees, regardless of age, sex, disability, sexual orientation, race, religion, or belief.

When it comes to recruitment, we’re interested in your work experience, skills, and overall personality. Because diversity makes the workplace stronger and is necessary for Swan’s success, we are intensifying efforts to incorporate concrete actions to help us improve in this area.

About Swan

✨ Perks of being a Swanee:

• Holidays : 25 days + RTT ️

• Meal Vouchers: We provide a Swile card to cover your meals on work days.

• Transport: Monthly mobility package for employees. In accordance with the company agreement for sustainable mobilities, you can now use your mobility package to pay for alternative commuting modes.

• Health insurance (mutuelle) : Alan . This is Swan's health and welfare insurance.

• Sports : Thanks to our partnership with Classpass and Gymlib , you can enjoy advantageous discounts on subscriptions. They offer a wide range of sports activities as well as wellness activities.

• Well-being support: access to Moka Care for mental health and wellness.

• Hybrid remote policy : We offer the possibility of working from home for 2 days per week.

• Offsite : Once a year we gather to reconnect, deep-dive into big topics, and relax.

• This isn’t a perk, it should be the rule, but diversity and inclusion are important at Swan. We’re working hard to get better every day.

✨ Our values:

Swan’s core values guide our actions daily. Individually, they may seem obvious, but together, they form a unique culture.

Simplicity: Leonardo Da Vinci said: “simplicity is the ultimate sophistication.” If something's convoluted or confusing, we work extra hard to break it down. - Making complex things simple is what we do.

Long Term : We always play the long game, whether it's to support our partners in their growth journey, or make tangible commitments to climate action.

Excellence : We are a team of experts who consistently go all out to create pixel-perfect banking services and exceed our partners' expectations— whatever it takes.

Be Human : We believe in the power of kindness and the importance of acting with integrity. But embracing our humanity extends beyond interpersonal interactions, it means caring about greater issues that affect our planet.

You can find out more about our culture .

Salary Transparency Statement
In compliance with the EU Pay Transparency Directive (effective as of 2026), Swan is committed to fair and transparent compensation.

Salary Range : This position is classified as Level 2 in our Product Manager grid. The salary range reflects our internal compensation structure and is based on market benchmarks for similar roles across Europe. For this position we offer a salary between 55.000 and 70.000 Euros gross per year.

Annual reviews : We conduct structured salary reviews each February, considering performance, professional growth, and market positioning.

Questions about compensation? We encourage open dialogue during the interview process.

Recruitment process

• 30-minute interview with a Talent Acquisition Specialist

• 45-minute interview with the relevant Payment Product Lead

• Take-home project/business case on a transaction scoring tuning problem

• 30-minute presentation of the business case to the Payment Product Lead & the VP Product & Operations - Payment, followed by a 30-minute interview with the VP Product & Operations - Payment

• 30-minute interview with the Chief Risk Officer or the VP Data

• Final interview with the Chief Product Officer