IT Engineer

We’re not looking for a “ticket resolver”.

We’re hiring a true IT Engineer who owns internal systems end-to-end, keeps everything running smoothly, and actively raises the bar on security, reliability, and user experience.

At Onoff, IT is not back-office support. It’s mission-critical infrastructure behind a fast-growing global telecom SaaS product .

We move fast. We expect ownership. And we value engineers who don’t wait to be told what to fix.

What You’ll Be Doing

• Own IT Operations
  Provide high-quality L1–L3 support across hardware, software, systems, and networks. Ensure employees can work without friction.

• Manage Access & Identity
  Handle IAM end-to-end: onboarding, offboarding, permissions, MFA, RBAC, and access security across systems.

• Administer Core Tools
  Maintain and optimise Google Workspace, Microsoft 365, Jira, Confluence, Dashlane, and internal SaaS platforms.

• Support Infrastructure & Connectivity
  Troubleshoot VPN, network, Wi-Fi, and access issues. Ensure secure and reliable remote connectivity.

• Manage Devices & Assets
  Oversee full hardware lifecycle (laptops, phones, peripherals) and ensure clean inventory and provisioning processes.

• Strengthen Security Posture
  Apply security best practices (MFA, MDM, phishing protection, audit logs, access control). Participate in security initiatives.

• Improve Processes & Vendor Management
  Maintain licenses, manage renewals, optimise costs, and continuously improve IT workflows and documentation.

• Support & Collaborate
  Work closely with all teams, deliver clear user support, and contribute to a culture of reliability and accountability.

What We’re Looking For

You’re a strong fit if you:

• Have solid experience in IT support / sysadmin / internal IT engineering

• Know IAM, Active Directory, Google Workspace, M365 deeply

• Can troubleshoot complex IT issues independently

• Understand networking basics (VPN, DNS, connectivity, Wi-Fi)

• Are comfortable in SaaS-heavy environments

• Care about security, structure, and reliability

• Take ownership instead of escalating everything

• Communicate clearly with non-technical users

What Will Set You Apart

• Experience with MDM tools (e.g. Intune)

• Exposure to security operations or compliance practices

• Scripting / automation (PowerShell, Bash, Python)

• Experience in fast-scaling tech or SaaS companies

• Strong documentation & process improvement mindset

Why Onoff?

Real ownership – You don’t just support systems, you improve them
Modern stack – Google Workspace, M365, IAM, SaaS ecosystem, MDM
International environment – fast-paced, distributed, product-driven teams
Impact at scale – your work directly supports global operations
Strong benefits – extra holidays, wellbeing days, private health insurance
Flexible perks – travel budget / sports compensation
Learning culture – continuous improvement is expected, not optional

If you’re someone who doesn’t just “support IT” but actually builds, secures, and improves it every day , we should talk.

Send your CV and let’s build a more reliable, scalable IT foundation together!