Field Operation Manager (F/M/X)

Who are we? 👀

As a leading innovative electric vehicle charging company, DRIVECO’s mission is to bring electric mobility within everyone’s reach. We strive to deliver the most seamless user experience, establish the most reliable network, and utilize renewable energy resources in the pursuit of a greener, more sustainable society. DRIVECO is a network of 10 000 charging points in operation or under construction, and the largest network of charging points open to the public in France, known for its market-leading reliability. Since its inception, DRIVECO’s charging points have enabled the charging of 230 million kilometers driven in electric vehicles, equivalent to 5 500 times around the Earth. With more than 45 000 tons of CO2 avoided, DRIVECO has supplied more than 40 million kWh of electricity since its establishment.

For more information visit and LinkedIn (DRIVECO)

About the role 🚀

Reporting

If you share our ambition and feel ready to deliver our strong commitments, join the Operation and Maintenance team - you will be directly reporting to Antoine, Head of Operation and Maintenance.

Location:  Paris

Job Overview:

Within Operation and Maintenance team, in charge of operating both EV charging and Solar equipment networks, you will be responsible for managing and leading the Field Operation team. Your tasks will be the following :

· Team Leadership & Management

• Lead and supervise a growing team of 4 Field Operations Engineers based at DRIVECO’s Paris HQ and regional offices.
• Ensure employee safety and strict compliance with all applicable standards and regulations.
• Organize and prioritize team activities in alignment with contractual obligations and strategic goals.
• Continuously improve workflows and operational processes to enhance efficiency and reduce intervention times.
• Monitor the quality of diagnostics and repairs, and implement corrective action plans when necessary.

· Operational Excellence

• Oversee the commissioning process by verifying equipment functionality and taking over from the Deployment team.
• Develop and manage the preventive maintenance plan, ensuring timely and effective execution.
• Diagnose equipment failures and initiate appropriate corrective maintenance actions.
• Coordinate curative maintenance operations with internal teams and external partners.
• Provide remote technical support to field technicians during on-site interventions.
• Manage relationships with service providers (manufacturers, maintenance contractors, etc.) to minimize resolution times.
• Analyze recurring failures and manage warranty claims with suppliers.
• Identify and implement technical solutions to improve the reliability and performance of the DRIVECO network.
• Optimize the technical and economic performance of the infrastructure.

· Support for New Project Deployment

• Contribute to the development of a tiered maintenance offer with differentiated service levels (SLAs).
• Deploy new tools (including CMMS) to enable precise management of interventions based on contractual requirements.
• Establish detailed reporting on intervention times by contract type.
• Propose and oversee improvements to the supervision and monitoring tools.

Preferred Experience

👩‍💻 Hard Skills

• 5 to 8 years of experience, including at least 3 years with management responsibility
• Strong leadership to motivate and support your team towards performance
• Fluent in English. Mastering Spanish or Italian is a plus
• Experience in maintenance, and ideally a first experience in the charging infrastucture or Solar sector
• Experience with consumer electromechanical products and/or electrical infrastructure and versatile technical knowledge: electronics, IT, electrical and mechanical

😇 Soft Skills

• Problem Solving: Identify and apply effective solutions.
• Business Prioritization: Prioritize actions based on their added value.
• Adaptability: Welcome change with agility and openness.
• Communication: Exchange clearly and collaborate effectively.
• Influence: Unite around your impact & expertise.

Why you will love it 🥰

Join Driveco and enjoy our Quality of Work Life program. With remote work, generous time off, CSE benefits, and more, everything is in place for you to thrive in your career! Join us and contribute to a socially and environmentally responsible company.

Your application:

👓 Online tests on the TestGorilla platform

💡 A discovery interview with Sandy, our Talent Acquisition Manager (30 min by video).

📍 An interview with Antoine, (Head of Operation and Maintenance) (1h at Driveco's office ideally).

🌟 A Business Case with 2 of our managers and an HR team member (on site ).

🌟 HR Check and offer!

DRIVECO is committed to equal opportunities and celebrates diversity by ensuring an inclusive environment for all employees. We encourage applications from all minorities, gender identities, sexual orientations, and are attentive to the specific needs of people with disabilities or requiring particular accommodations.

Even if you feel you do not have 100% of the required skills, do not hesitate to apply so we can discuss it together. 😊