Adoption & Change Consultant

Role Overview

We are looking for an Adoption & Change Management (ACM) Consultant to support client organizations through transformation initiatives, with a strong focus on user adoption, process change, and stakeholder engagement .

As an ACM Consultant, you will work within a collaborative consulting team structure designed to balance autonomy, support, and exposure.

Key Responsibilities

• Support change management and adoption activities across client transformation programs
• Contribute to the design and execution of change, communication, and adoption plans
• Engage with stakeholders at multiple levels, including senior leadership and C-level executives , with professionalism and credibility
• Facilitate workshops, meetings, and working sessions with client teams
• Support process adoption initiatives and help ensure new ways of working are embedded effectively
• Collaborate with internal teams and client stakeholders to ensure alignment and smooth delivery
• Adapt working approach based on client context, including on-site presence when required

Required Experience & Skills

• Minimum 2 years of experience in change management, adoption, consulting, or a related field
• Strong communication and interpersonal skills , with the ability to engage confidently with senior stakeholders
• High level of professionalism, maturity, and consulting mindset
• Fluency in English and French
• Ability to join assignments as soon as possible is a strong advantage
• Comfortable working in dynamic, client-facing environments

Nice to Have

• Knowledge or exposure to change management methodologies (e.g. Prosci or similar)
• Experience supporting or contributing to CRM Dynamics adoption projects , either from an implementation or user adoption perspective
• Previous consulting experience in transformation or adoption-focused engagements

About Insight: 

We believe that by giving you the freedom to think big and empower you to reach your full potential, together we will achieve the best outcomes. Along with excellent benefits and a compelling reward package, we offer the opportunity to work in a supportive environment with a high level of autonomy and creativity - there’s a reason our average employee tenure is over 6 years.

We strive to display our three core values of Hunger, Heart and Harmony every day. They represent and drive who we are here at Insight and by doing so we are doing amazing things. Insight started in a garage in 1988 and it is through harnessing our three core values that two brothers, Eric and Tim Crown, steered Insight to the Fortune 500 company it is today. We are now a Global IT Services and Solutions business, passionate about helping customers and the real people who sit behind them. 

Application Details: 

Insight is an equal opportunity employer, and we are committed to achieving diversity and equality within our organisation. We seek out people from diverse backgrounds and encourage you to apply. 

We will endeavour to contact you within five business days, should we feel your profile is a good match for this role. If you do not hear from us within this timeframe, please presume that on this occasion, your application was not successful. 

A full job description will be provided upon application.