Internship: Customer Success Project Manager

Company Description

Founded in 2014, Shippeo is a leading European SaaS company specializing in supply chain visibility. Over the past two years, we have experienced rapid growth, securing €140 million in funding, including €30 million raised in January 2025.

At Shippeo, we take pride in our exceptional diversity, with a team comprising 27 nationalities and fluent in 29 languages. With offices spanning Europe, North America, and most recently Asia, we deliver global, multimodal, real-time transportation visibility to customers across industries such as retail, manufacturing, automotive, and CPG.

Our vision is to become the world's leading data platform for the freight industry. By leveraging our expanding network, real-time data, and AI, we empower supply chains to deliver superior customer experiences while achieving operational excellence.

Job Description

Location: Paris, France
Duration: 6-month internship
Start Date: September 2026

As a Customer Success Project Manager intern and under the responsibility of your tutor, you will :

Support the successful implementation and adoption of Shippeo for your portfolio of customers, ensuring a smooth onboarding and deployment process.

Organize, coordinate, and follow up on the actions agreed upon with customers to maintain momentum and ensure project deliverables are met.

Specify customer needs related to the platform and communicate regularly with Shippeo's internal teams to support a seamless implementation and adaptation process.

Prepare and conduct regular weekly meetings and business reviews with customers (on-site or off-site) to update all stakeholders on project progress and key milestones.

Work on internal cross-team projects and initiatives to continuously strengthen Shippeo's product offering and improve organizational efficiency.

Qualifications

• You are doing in your final year of Bachelor or Master Degree , preferably studying Business Economics, Supply Chain, Logistics Management or a comparable program
• You are fluent in French and English.
• You are autonomous in your work and you can multitask
• You have good analytical skills and you can handle daily requests from clients
• You have good interpersonal skillsYou are rigorous, structured and concise
• You have good communication skills (written as well as spoken)

Additional Information

Application Requirements:

Since Shippeo operates internationally, please submit your CV in English. We're eager to hear from you if you're ready to take on a challenge and grow your career in a supportive, innovative environment.

We are looking for talents who share our values:

• Ambition
• Care
• Deliver
• Collaboration

Find out more about our values in Our Culture Book

Diversity Statement

We are committed to fostering diversity and inclusion within our workplace as we value the unique perspectives and experiences that individuals from all backgrounds bring to our team. We are dedicated to providing equal employment opportunities to all candidates, regardless of their background or abilities, and our commitment to inclusion is reflected in our policies, practices, and workplace culture.

We understand that candidates may have unique needs or questions related to disability inclusion. To facilitate this, you can reach our dedicated Disability Advisor at [email protected] with any inquiries or requests for accommodations during the application process.