Product Manager - Business Insights/AI

We are bsport. The place to be!

bsport is an all-in-one platform combining boutique fitness and advanced technology. Our platform helps our partners manage their bookings, payroll, marketing and more, to streamline operations and boost their commercial success.

Since we launched in 2019, we have already achieved the following:

• We’ve built a community of over 7 million users 🤝

• In December 2024 we have finalised the biggest Series B (€30 million )🏆

• Grown our team to more than 200 employees 🚀

We’re continuing to grow to become the #1 tech partner for boutique studios in Europe and the rest of the world!

Join us to write the next chapter of your career!

About the role:

We’re hiring a Product Manager to lead our Business Insights & AI vertical — a strategic product area at the heart of bsport’s next phase of growth.

This team’s mission is twofold:

1️⃣ Business Insights — Make performance visible and understandable

Build a strong Business Insights foundation that helps studio owners and operators clearly understand how their business is performing.

The focus is on turning complex data into clear, reliable insights that are easy to access, easy to trust, and naturally integrated into how studios run their day-to-day operations.

2️⃣ Intelligent Operations — From insight to execution

Move beyond reporting to help studios run and scale their operations more effectively .

This stream focuses on progressively enabling alerting, recommendations, and orchestrated workflows — including agent-like experiences — that help studios act at the right time, reduce manual effort, and make better operational and commercial decisions.

The goal is to unlock scalable operations and improved profitability , by supporting studios in managing complexity as they grow, without adding more tools or process overhead.

All initiatives are approached pragmatically, grounded in real workflows, data quality, and measurable impact for studios.

This is a role for someone who is comfortable thinking ahead while staying practical — exploring how data and AI can meaningfully improve how fitness studios operate, without losing sight of product quality, trust, and execution.

Your key responsibilities

As a Product Manager, you’ll own the product strategy and execution end-to-end: setting vision & strategy , identifying opportunities, validating them through research, data, and user insights , delivering impactful solutions, and measuring outcomes.

You’ll operate with strong autonomy within a dedicated product squad, collaborating closely with Design, Engineering, and Data , while partnering with leadership to shape bsport’s AI roadmap and long-term product direction

🎯 Product strategy & ownership

• Define and drive the vision for Business Insights, AI, and agent-powered experiences, aligned with bsport’s company strategy.

• Own the product roadmap , balancing foundational BI capabilities, innovation bets, and AI-powered initiatives.

• Lead high-impact product work end-to-end: problem framing, discovery, delivery, launch, and iteration — with a strong focus on outcomes.

• Translate complex data and AI capabilities into clear, intuitive user value .

💡 Discovery & innovation

• Identify high-value workflows where data, ML, or GenAI can meaningfully reduce effort or unlock new outcomes.

• Partner with Design, UX Research, and Data to combine qualitative insights with quantitative analysis.

• Run discovery on AI-powered experiences (summaries, recommendations, agents, automation).

• Monitor best-in-class vertical SaaS and horizontal SaaS (vSaaS, hSaaS, analytics, growth tools) to inform bold but grounded ideas.

🚀 Delivery & execution

• Lead cross-functional initiatives with accountability for delivery, adoption, and impact .

• Work closely with Engineering and Data on semantic layer quality, data trust, warehouse performance and AI feasibility .

• Navigate trade-offs between innovation, scalability, cost, and reliability.

• Bring clarity to complex initiatives, especially where UX, data, and AI intersect.

• Proactively identify risks and dependencies, and drive alignment across teams.

📈 Business impact & Go-To-Market

• Define and track clear success metrics (adoption, engagement, retention, efficiency, revenue impact).

• Build lightweight business cases to guide prioritisation and stakeholder decisions.

• Collaborate with Sales, CSM and Marketing on launches, enablement, and positioning.

• Ensure insights and AI features are understandable, trusted, and actionable for customers.

• Continuously gather feedback and iterate based on real-world usage.

🤝 Cross-functional leadership

• Actively contribute to the Product team’s standards, rituals, and best practices .

• Partner with Design, Engineering, Data, and Leadership to shape bsport’s AI and data strategy.

• Communicate clearly with both technical and non-technical stakeholders.

• Champion experimentation, learning, and thoughtful innovation.

🔧 Our tooling

Here are some of the tools and technologies you’ll work with:

• Linear for product & project management

• Mixpanel for product analytics

• Databricks for data and ML foundations

• Featurebase for product feedback & communications

• Dovetail for customer research & insights

• Notion for documentation & knowledge management

• Sigma as our embedded BI and analytics layer in our SaaS

• A growing stack of embedded AI tooling, ML models, and agent-based systems , with real opportunities to shape how these are designed and used
  

About you

• 4+ years of experience in Product Management

• Experience in B2B SaaS , ideally in data-heavy, platform, or vertical SaaS environments

• Proven ability to lead ambiguous, cross-functional initiatives with measurable impact

• Strong product sense : you can turn complex data or AI capabilities into simple, valuable experiences

• Deep interest in AI and data-driven products , with hands-on experience designing, launching, or scaling AI-powered or ML-backed features.

• Strong understanding and curiosity for the current AI landscape and state of the art , and experience applying it to real internal or customer-facing use cases — including clear learnings, trade-offs, and outcomes.

• Comfortable working with data, analytics, and ML/AI concepts (you don’t need to code, but you know what good looks like)

• Strategic thinker with a bias for action and learning

• Excellent communication and stakeholder management skills

• Fluent in English

🌈🌍 Diversity is one of our most valuable assets, and we are committed to fostering an inclusive environment where everyone can contribute their best work. We welcome applicants from all backgrounds, identities, and experiences to help us build a more inclusive, equitable team.

If you’re excited about this role but don’t meet every qualification, we encourage you to apply-curiosity, adaptability, and a willingness to learn are just as important to us as specific skills.

What We Offer

We believe great work comes from happy, supported people-that’s why we offer meaningful perks designed to promote balance, growth, and connection.

💵 Attractive compensation package
Competitive salary packages based on your experience and role.

💻 Work-Life harmony
Hybrid model with remote days to support balance and flexibility.

🌎 Work from anywhere
Enjoy up to 15 days of remote work from abroad each year.

❤️ Private health insurance
We offer fully-funded Alan private health coverage so you can focus on what matters most.

💪🏽 Exclusive fitness perks
Stay active with a specially discounted DIR gym membership.

🌍 Diverse fun loving team
Multicultural colleagues, after-work events, team-building & more.