Sales Development Representative, Hospitality Tech (M/F/NB)

⚡ ABOUT D-EDGE

Have you ever booked a hotel online? Then you’ve probably used D-EDGE without knowing it.

🚀 Every day, we help more than 17,000 hotels worldwide to develop their online visibility and sales through leading-edge cloud-based e-commerce solutions. As a subsidiary of the Accor group, D-EDGE simplifies the life of independent hotels and hotel chains alike.

📊 D-EDGE Is the European No1 and World No3 hotel distribution technology provider in hospitality. With a team of more than 500 experts located in over 20 countries, D-EDGE provides localised support, services, and tools. With its global network of 500+ partners, D-EDGE’s ever-expanding ecosystem is a positive place to do business and grow.

At D-EDGE we are driven by these 4 key values:

💜 We care about people #PEOPLE FIRST
📣 We dare to share #OPEN COMMUNICATION
🤗 We embrace change #ADAPTABILITY
🤝🏻 We go the extra mile #GO BEYOND

👨‍👩‍👧‍👦 THE TEAM

Reporting to the Country Business Development Director , you will collaborate daily with an expert collective of Account Managers, Sales Managers and SDRs. Join a dynamic environment that thrives on shared goals, mentorship, and collective success within the wider EMEA Sales team!

🎯 WHAT YOU'LL DO
In this position, you will be responsible for upselling existing small to mid-size clients with a nationwide reach. You will be responsible for contacting all such clients, analysing their needs and selling additional products to achieve company goals and monthly, quarterly and annual sales targets. If you have a strong commercial mindset and thrive in a dynamic, tech-driven environment, this role is for you!

Your missions :

• Actively contact existing clients by phone and e-mail.

• Focus on driving success for our French portfolio during the first year, with the potential to expand your scope to international markets based on management strategy.

• Understand each client’s needs and recommend the right combination of our solutions.

• Schedule demos for upselling opportunities (to be led by Account Managers)

• Attend some of the demos to progressively upskill on D-EDGE’s products.

• Collaborate with internal product experts when needed to address technical or complex questions.

• Keep CRM data up-to-date with clear activity tracking.
  

🦸‍♂️WHAT YOU'LL BRING

• You feel comfortable calling existing clients, handling complaints or escalations professionally.

• You identify client needs—both expressed and latent—to provide a consultative sales approach.

• You maintain organised activities and next steps within our CRM.

• You are a proactive, "can-do" team player who is both tech-savvy and customer-focused.

• You possess strong business acumen, including planning, sales, and presentation skills.

• You are a self-motivated, goal-oriented communicator who interfaces effectively at all levels.

• You quickly learn new products and systems — Knowledge of D-EDGE portfolio of products is a big plus.

• You understand hotel distribution channels, GDS, Consortia, and TMCs.

• You have SaaS experience, ideally within the hospitality technology sector.

• You are 100% fluent in English and French (other languages are a plus).

• You are proficient in Excel, MS Word, and Salesforce.

💜 WHY YOU WILL LOVE US

By joining us, you’ll find more than just a job — you'll discover a stimulating environment, a committed team, and a culture driven by innovation :

🤝 A caring and inclusive culture : respect, transparency, and autonomy every day.
🚀 A strong product vision powered by dedicated R&D.
🌱 A real commitment to responsibility
🌐 An international work environment : 45 nationalities, offices in 20+ countries.
📈 Genuine growth opportunities : Internal mobility, ongoing training, and tailored career paths.

Explore our Culture Book today and see if D-EDGE is the right fit for your career aspirations!

D-EDGE is an equal-opportunity employer. We welcome all qualified candidates regardless of race, ethnicity, religion, gender, sexual orientation, age, disability, or any other legally protected status.

RECRUITMENT PROCESS :
1. Telephone interview with Talent Acquisition Team
Let's get to know each other (~30 minutes)

2. First interview with Swann Couston Dit Renne, Country Business Development Director

An opportunity to talk about your background and motivations and to introduce you to the position, our technical ecosystem, and our ambitions + Role-play exercise (~ 60 minutes)

3. Second interview with Thomas Garnesson, VP Sales EMEA
Culture fit + Role-play exercise (~45 minutes)