Solution Architect - Professional Services - CDI - CDI

Your Role

This is a key role within the Professional Services organization , with significant exposure across customers, Product and Engineering.

As a Solution Architect, you will be the technical backbone of customer implementations , bringing together business understanding, technical expertise and customer-facing skills.

We are not looking for a Solution Architect who only operates at a high level or focuses exclusively on architecture diagrams. We are looking for a true all-rounder who can understand the customer’s business challenges, translate them into technical solutions, go deep into architecture and integration topics, and confidently engage with both business and highly technical stakeholders.

You will be expected to move seamlessly between different levels of discussion: understanding a business requirement with a customer, challenging an integration approach with their architects, supporting implementation teams on a technical issue, and discussing product limitations or future capabilities with Product and Engineering.

You will own the architectural consistency of customer implementations and ensure that technical decisions are not only well designed, but also properly executed throughout the project lifecycle.

As the new platform continues to grow and customer implementations scale, the importance and scope of this role are expected to increase significantly over time.

About You

Above all, we are looking for a versatile and pragmatic technical profile , a true all-rounder.

You combine three dimensions that are essential to succeed in this role:

Business understanding
You are able to quickly understand how the customer’s business works, identify the underlying requirements and translate them into relevant technical decisions.

Technical depth
You are comfortable discussing architecture, APIs, integrations, data flows, cloud environments and custom development. You can go deep enough to challenge technical teams and make informed architecture decisions.

Customer-facing skills
You know how to communicate with customers, lead technical discussions and build credibility with experienced IT stakeholders and enterprise architects. You can explain, challenge and defend your recommendations when needed.

You are equally comfortable zooming out to define the overall architecture and zooming in to solve a concrete implementation problem .

You also thrive in environments that are still being built. You do not need every process, standard or responsibility to be perfectly defined before taking ownership of a topic. You are resourceful, autonomous and comfortable finding solutions in a fast-moving environment.

Previous experience within the insurance industry is a strong advantage, with credit insurance experience being particularly valuable.

Why Join?

This is one of the key hires for the Professional Services organization .

The company is at an important stage in the development and rollout of its new platform. As a result, the architecture decisions made today will have a direct impact not only on individual customer projects, but also on how future implementations are delivered at scale.

You will join at a time when there is still significant room to shape the way things are done .

Through your exposure to real customer implementations, you will be able to identify recurring technical challenges, influence architecture standards and provide direct input to Product and Engineering teams as the platform evolves.

In the short term, you will become a key technical reference for complex customer implementations.

In the longer term, as the platform matures and the number of implementations grows, your role will become increasingly strategic in defining architecture standards, scalable implementation patterns and the way Professional Services delivers the platform globally.

This is therefore not simply another Solution Architect position: it is an opportunity to build, influence and progressively shape a critical technical function within the organization.

Recruitment Process

The recruitment process includes:

1. A technical interview

2. A take-home technical case study

3. A technical presentation and discussion around the case

4. Final interviews with key members of the team and leadership