Christian Dior IT Process excellence Lead (H/F)

Christian Dior Couture
Paris
Position

D_NEXT is committed to operational excellence and continuous improvement.

We are seeking a highly motivated and experienced IT Process Excellence Lead to drive the standardization, optimization, and innovation of our IT processes. This role is crucial in ensuring the efficiency, consistency, and effectiveness of our process framework, while also exploring cutting-edge solutions, including AI, to enhance our operational capabilities.

Job responsibilities

As an IT Process Excellence Lead, you have to :
  • Ensure the consistent application and adherence to the IT Framework processes across all relevant IT functions and initiatives.
  • Proactively identify, lead, and implement a portfolio of continuous improvement initiatives aimed at enhancing the efficiency, quality, and effectiveness of IT processes.
  • Spearhead the exploration and experimentation of Artificial Intelligence (AI) and other emerging technologies to optimize IT processes and unlock new operational efficiencies.
  • To establish and maintain a robust process governance model, fostering a culture of continuous improvement and process excellence within IT

Main responsabilities :

Process Consistency & Governance
  • Develop, maintain, and ensure the consistent application of IT Framework processes, standards, and guidelines.
  • Conduct regular process reviews to identify deviations and ensure compliance.
  • Establish and manage a process governance structure, including documentation, training, and communication strategies
Continuous Improvement Initiatives
  • Identify opportunities for process improvement through data analysis, stakeholder feedback, and industry best practices
  • Federate with a collaborative mindset contributing D_NEXT functions ensuring alignment, priorities and speed
  • Lead and manage a portfolio of IT process continuous improvement projects from conception to implementation, utilizing methodologies such as Lean, Six Sigma, or Agile.
  • Facilitate workshops and collaborate with cross-functional teams to design, develop, and implement optimized IT processes.
AI Experimentation & Innovation
  • Research, evaluate, and experiment with AI technologies and other innovative solutions to identify potential applications for IT process enhancement.
  • Develop and execute pilot projects for AI-driven process automation and optimization.
  • Stay abreast of industry trends and emerging technologies in process excellence and artificial intelligence.
Stakeholder Engagement & Communication
  • Act as a subject matter expert and trusted advisor on IT process excellence.
  • Effectively communicate process changes, benefits, and challenges to all relevant stakeholders.
  • Foster strong relationships with IT leadership, process owners, and operational teams to drive adoption and commitment to process excellence.
Change
  • You won't just deliver change; you'll champion the adoption. Developing a culture of change and adoption and implementing comprehensive strategies to ensure smooth activation and maximize the value of every transformation.

Profile

Education
  • Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field. Master's degree preferred
Experience
  • Minimum of 5 years of experience in IT transformation, IT consulting or related role
  • Proven track record of leading and successfully delivering complex process improvement initiatives.
  • Experience with IT service management (ITSM) and agility@scale frameworks (e.g., ITIL, Safe) is essential.
  • Appetite to experience with AI experimentation, data analytics, or similar innovative technology applications within an IT context
Skills
  • Strong analytical and problem-solving skills with a data-driven approach.
  • Ability to develop positive relationships with colleagues & stakeholders to become a trusted advisor to your partners.
  • Excellent communication, presentation, and interpersonal skills, with the ability to influence and engage stakeholders at all levels (strat-ops)
  • Proficiency in process modeling tools and methodologies.
  • Ability to work independently and as part of a team in a dynamic and fast-paced environment
  • Comfortable navigating in a trans-disciplinary ecosystem.
  • Passionate about seizing what is starting (new ways of working).

Additional information

The LVMH LIFE360 program aimed at reducing LVMH's ecological impact, which includes a Green IT vertical. In this context, candidates should demonstrate a keen interest in environmental issues related to Green IT and be eager to be trained and to implement Green IT best practices.

Embracing inclusion and all diversities, Christian Dior Couture has been committed since 2013 to an approach that favors the employment of people with disabilities and fosters each individuals uniqueness.
Publié le 2026-05-15

Emplois Recommandés

Responsable adjoint(e) de magasin H/F

Andrew Staffing
Paris

Notre client recherche une personne souriante, dynamique et engagée pour un poste de responsable adjoint(e) de boutique au sein d’une enseigne spécialisée dans le prêt-à-porter aux valeurs familiales…

Voir les Détails
Publié le 2026-02-10

Mechanical Engineer

EGIDE
Paris

Location: Paris Region (on-site) ️ Sector: Next-generation European Defense / Counter-UAS Type: Full-time, Permanent Seniority: Senior / Expert Compensation: Competitive Salary + Equity + F…

Voir les Détails
Publié le 2026-05-08

Stage Communication et Marketing H/F

Samcea Voyages
Paris

Samcea Voyages est une agence de voyages basée à Paris 12, spécialisée dans les séjours sur mesure, les vacances bien-être, les circuits culturels et les expériences uniques en France, en Europe et à…

Voir les Détails
Publié le 2026-05-07

Manager Business Transformation H/F (Paris)

EY
Paris

Au sein de Business Consulting les consultants d'EY Business Transformation appuient les comités de direction de grands comptes intervenant dans de nombreux secteurs d'activité pour accélérer la mutat…

Voir les Détails
Publié le 2026-03-15

Educateur de Jeunes Enfants — H/F

Crèche Françoise LAGRANGE
Paris

Educateur de Jeunes Enfants — H/F - Organiser et garantir un accueil de qualité pour les enfants et leur famille, dans le respect de l’expertise, de la Charte éducative et des orientations pédagogiqu…

Voir les Détails
Publié le 2026-04-21

Head of Loyalty and Strategic Planning

Deliveroo
Paris

Poste ouvert aux personnes en situation de handicap. Why Deliveroo Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants,…

Voir les Détails
Publié le 2026-05-01

chef de chantier TCE (H/F)

asap.work
Paris 8e

A propos de asap.work: Salut, nous c'est asap.work, l'agence d'intérim et cabinet de recrutement qui vient casser les codes et remettre l'humain au coeur de notre métier. Nous rejoindre c'est profite…

Voir les Détails
Publié le 2026-05-07

ALTERNANCE - Chargé d'études actuarielles Inventaire Technique H/F

Crédit Agricole Assurances
Paris

Notre ambition est d'être l'assureur Dommages préféré de nos clients. Pour cela, notre entité Pacifica est au service de nos banques partenaires et protège chaque client face aux aléas de la vie dans…

Voir les Détails
Publié le 2026-04-24

Technicien & Commercial - Contrôle d'accès @ Sécurité électronique F/H

Externatic
Paris

Présentation de la société Crée il y a 15 ans, Externatic est l'un des 1ers cabinets de recrutement spécialisés "Informatique, Data & Cybersécurité" à voir le jour en France. Notre credo est si…

Voir les Détails
Publié le 2026-04-03

Conseiller en gestion de patrimoine - Paris (F/H)

Numbr
Paris

Qui sommes nous : “Libre d’entreprendre”. C’est le modjo, qui anime nos 550 Membr, et c’est aussi la raison qui a poussé nos 25 000 clients à nous choisir pour entreprendre.&##128293; Présent dan…

Voir les Détails
Publié le 2026-01-22