Sales Tooling Manager - 6 months fixed term contract (m/f/d)

LIVE THE MUSIC WITH US

From a pioneer tech start-up created in 2007, Deezer has become one of the first French unicorns and the second largest independent music streaming platform in the world.
At eighteen years old, we’re only just coming of age. Now listed on #EuroNext, Deezer is a rapidly-growing, cutting-edge player in the music streaming market. If you want an environment where you can make your voice heard and be at the forefront of music and tech, look no further!

We believe music is all about embracing the things that make us different. 
Deezer is a vibrant community that celebrates uniqueness, diversity and individuality, and thrives on collaboration.
Our international and passionate teams pride themselves on being at the forefront of the music experience, going beyond streaming and helping the world to Live the Music. We’re constantly evolving alongside our customers, partners, artists and employees — striving to make Deezer the most personal and innovative streaming service in the world.

Ready for an electrifying journey? Apply now and do your part in bringing extraordinary music experiences to people’s lives!

Job Description

Historically, Deezer has developed a real expertise in identifying, prospecting and developing B2B deals.

Today, expanding and optimizing our network of partners around the world has become one of the company's strategic pillars. With high ambitions and growing opportunities, the commercial division takes up many challenges every day in a dynamic and exciting working environment.

As a Sales Tooling Manager, you will play a central role in enabling this growth by building and continuously improving the tools, processes, and foundations that help our sales teams operate efficiently and scale. You will work closely with the whole commercial organization and cross-functional stakeholders to turn business needs into practical solutions, drive adoption, and ensure our commercial tech stack supports day-to-day execution and decision-making.

WHAT YOU WILL DO

• Own and continuously improve the commercial tech stack with a focus on the commercial CRM, including interoperability of the end-to-end architecture, tool purpose, and ownership.

• Drive CRM enhancement and adoption (workflows, views, fields, governance), ensuring the setup reflects business lines and evolves with the organization.

• Implement reporting and dashboards that support decision-making (pipeline visibility, performance tracking) with reliable definitions and data consistency.

• Manage integrations and data flows between tools, ensuring data quality, harmonization, and governance.

• Translate business needs into clear requirements and drive the prioritization of process and tooling improvements with stakeholders through a structured cadence (e.g., bi-weekly planning), improving and standardizing commercial processes (sales cycle, approvals, handovers) to reduce friction and increase clarity across teams.

• Lead tooling projects end-to-end (scope, timelines, risks, change management), coordinating internal teams and external vendors when relevant.

• Own the “back-office” structure of tooling (admin, permissions, taxonomy, documentation, runbooks) and drive change management, enablement and trainings (onboarding, CRM sessions, office hours) to ensure adoption.

• Quickly ramp up on advertising campaigns management and billing/invoicing tools, understand related processes and integrations/data flows, and provide reliable backup support when needed.

Qualifications

• 5+ years of experience in Sales Operations / Revenue Operations / Sales Tooling / CRM administration (or similar), ideally in a scaling environment.

• Excellent written and oral communication skills both in French and English

• Strong project management skills (planning, communication, risk management, iterative delivery), with proven ability to take ownership of projects and proactively drive initiatives from concept to delivery in fast-paced, cross-functional environments.

• Strong ability to translate business problems into systems/process solutions (requirements, prioritization, stakeholder management).

• Solid hands-on experience with CRM configuration and governance (bonus: Monday.com and Salesforce), including workflow optimization and reporting.

• Experience with integrations and data management (data quality, hygiene, basic architecture understanding).

• Curious and solution-oriented, with high attention to detail, structured thinking, strong adaptability, and a pragmatic mindset focused on impact and adoption.

At Deezer, diversity drives innovation. Whatever makes you uniquely you, your experiences, your way of thinking, your journey, might be exactly what we need.
If this role speaks to you and aligns with your interests and capabilities, even if you don’t meet 100% of the

qualifications

Additional Information

At Deezer, you can be your true self as we believe that #everyvoicematters. We strive to build an inclusive culture and foster a diverse environment. Because we care and want to ensure each employee feels welcome and safe at work, we continuously focus on fighting biases and helping diverse teams work well together through multiple learning opportunities, e-learnings and workshops right from the onboarding :

• Regular Diversity & Inclusion internal and external talks

• Dedicated employee work streams on Gender equity, Ethnicity & Culture, Disability and LGBTQ+

• Multiple e-learnings and mandatory training sessions for all managers

• English and French courses for all, so that everyone can connect and feel included

Beyond benefits like transportation, we offer you extra perks like:

• A Deezer premium family account for free

• Access to gym classes

• Join over 70 Deezer Communities to connect beyond your day-to-day work, share passions, learn from each other and #Belong

• Deezer parties several times a year and drinks every thursday

• Allowance for sports, travelling and culture

• Meal vouchers

• Mental health and well-being support from Moka.Care

• Great offices always located in dynamic and attractive districts, whether in Paris, London or Sao Paulo!

• Hybrid remote work policy

If you want to learn more about life and culture at Deezer, please visit our Welcome to the Jungle page here !