STAGE 6 mois - Inbound Seller Support Assistant (W/M)

In less than a decade, ManoMano has become a key player in the home improvement and renovation sector.

Launched in 2013, ManoMano is the reference online marketplace for DIY, home improvement, and gardening . Co-founded by Philippe de Chanville and Christian Raisson, ManoMano brings together the largest offer of DIY & gardening online products: electricity, plumbing, hardware, frames, indoor and outdoor furniture, tools, etc. With more than 4,000 seller partners and 10 million products, ManoMano currently employs 600 people and operates in 6 markets (France, Belgium, Spain, Italy, Germany, United Kingdom).

Motivated by the prospect of improving the living environment of their customers and convinced of the importance of the home market for sustainable consumption habits , the ManoMano teams want to help write a new page in their industry, which is struggling to reform itself. ManoMano brings to a highly technical world the power of its sector expertise, combined with that of data and digital in all its dimensions, to offer our customers easy access to innovative advice, products, and services 100% online.

The ambition of the Founders and, above all, of Manas & Manos? To accompany this sector transformation with a strong culture of boldness , in an ingenious and frugal organization that places people and teams at the heart of the company 's development.

Your Future Team
Join our dynamic logistics team focused on ensuring smooth operations within our e-commerce ecosystem. You will be surrounded by supportive colleagues who value collaboration and knowledge sharing. This internship presents a unique opportunity to gain insights into the fast-paced logistics sector and contribute to our mission of delivering the best seller experience at ManoMano.

Your Mission & Impact
As an Inbound Seller Support Assistant intern, you will:
- Assist with inbound planning to ensure a seamless seller experience 🎈
- Coordinate communication between sellers and warehouses to facilitate efficient operations
- Support the follow-up on reception disputes and assist in their resolution
- Help organize stock pick-ups and transport bookings
- Provide logistical support to sellers addressing their inquiries 🌍
- Work once per week at the Warehouse in “Seine et Marne” 77 at Châtres (transport costs will be compensated).

Expertise We Value
- Currently pursuing a degree in business, logistics, or e-commerce
- Strong interest in logistics and e-commerce operations
- Curiosity, organizational skills, and a desire to learn
- Excellent communication abilities and a strong team spirit
- Fluent in French and English (additional languages are a plus) 🌟

Interview Process
- HR Screening: Initial conversation to discuss your background and motivations
- Manager Interview: Meet with Pierre, Inbound Seller Support Team Manager
- N+2 Interview: A short talk to evaluate your problem-solving skills and knowledge application

Life at ManoMano

At ManoMano, we believe in creating an environment where our team members can thrive both professionally and personally.

Here's what we offer:

- Up to 2 days of remote work per week
- Reimbursement of up to 60% of transportation costs
- Reimbursement of up to 60% of the company health insurance
- Swile restaurant voucher card (reimbursement of up to 60% by ManoMano)
- Employee benefits platform
- Gym and music rooms

✨ Apply now and join an exciting adventure!

You are welcome to apply to ManoMano, regardless of your gender, religion, age, sexual orientation, ethnicity, or disability.

Learn more about our tech culture: ManoMano Tech