Account Manager Luxury/Fashion (b2b events)

ABOUT WE ARE ONA

WE ARE ONA is a creative studio specializing in the design and production of 360° culinary experiences in France and internationally. Based in Paris and New York , we collaborate with prestigious brands, primarily in luxury, fashion, art, and the broader creative industries.

We deliver between 70 and 100 events per year across three main territories: France / Europe / USA. Operating as both a culinary creative studio and a production agency, our main clients come from the Luxury industry, Fashion, Design, Beauty,and Fine dining.

We support projects end-to-end, from creative concept to full-scale production and culinary execution while our core expertise resides in delivering fine dining experiences with ambitious, tailor-made scenography in complex environments.

As part of the Events Department , the Account Manager reports to the Head of Events , working in close collaboration with the sales team.

You will be dedicated to our Key Accounts and will be at the heart of the agency’s project execution for this account:

The Account Manager handles and manages the project from A to Z and is therefore responsible of the rythme given for each team (Creative / F&B / Production) from the first call to the post-mortem of the event.

MISSIONS

1. Client Relationship Management

As the main point of contact for our key accounts, your goal is to facilitate a seamless project experience from beginning to end.

• Daily Management: Lead the day-to-day relationship, including operational, commercial, and marketing workstreams.

• End-to-End Oversight: Act as the primary lead for all ongoing projects, overseeing everything from pre-production to the final post-mortem.

• Process Simplification: Take the "heavy lifting" off the client by streamlining communication and internal workflows.

• Maintain strategic knowledge of the luxury and fashion industry and its evolution.

• Deep understanding of luxury codes and guidelines to apply in every deliverable following your clients DNA and universe.

2. Project Management (Events & Special Projects)

• Project Oversight: Act as the operational interface between internal project links and the client, from the initial brief to final execution.

• Resource Planning: Manage and plan resources for each project.

• Budget & Scheduling: Construct and lead budgets; prepare and monitor project timelines.

• Cross-functional Coordination: Coordinate Design, F&B, and Production teams at every project stage.

• Quality Control: Follow up on projects, manage feedback loops/corrections, and ensure deliverables strictly align with client briefs.

• Event Production: Coordinate on-site all production-related aspects: scenography, technical and creative vendors, staffing, etc.

• Logistics: Bridge the gap between brand needs and internal teams, managing all associated logistics.

3. Financial Management

• Draft commercial proposals, lead negotiations, and oversee the entire sales cycle.

• Follow the invoicing processes by establishing quotes and invoices in collaboration with the finance and accounting teams

• Ensure the profitability of the account and the valuation of the agency’s work.

PROFILE

CANDIDATE PROFILE

• Education: Master’s degree (Bac+5) from a top Business School or specialized Communications program.

• Passion: You have a genuine passion for gastronomy.

• Experience: At least 3 years of experience as a Account/Project Manager or a first experience as an Account Director, either in an event production agency or within the Events/Communications department of a luxury House.

• Expertise: You have already led the deployment of several international event projects and have experience managing a team.

• Skills: Strong project management skills and a high sensitivity to creative industries (luxury, fashion, art, design).

• Traits: You combine creative sensibility with commercial acumen, rigor, and high standards.

• Interpersonal: Excellent relationship-building skills; comfortable managing multiple stakeholders daily. You are autonomous and independent in your execution.

• Mindset: A team player, convincing, and proactive. You demonstrate great reactivity and a sharp sense of organization.

• Languages: Fluent French and English are essential.

• Technical: Perfect command of PowerPoint & Excel (Google Suite).

• Plus: Valid Driver’s License (Permis B).

ADDITIONAL INFORMATION

• Start Date: ASAP

• Location: Paris (6th Arrondissement)

• Contract: Full-time