Sales Administration Assistant F/M

Large company with great ambitions and close relations

Efficy is a leading European Customer Relationship Management (CRM) solution that provides businesses of all sizes with comprehensive, flexible, customizable, and scalable software to support their growth. Efficy’s platform includes solutions for marketing automation, sales, project management, customer service, and customer engagement. Currently, more than 300,000 users across 63 countries rely on Efficy’s tools.

Founded in 2005 and headquartered in Brussels, Efficy has around 500 employees working in local offices across Belgium, France, Spain, the Netherlands, Sweden, Denmark, Finland, Norway, Poland (Warsaw), Hong Kong, or remotely.

Our mission is to contribute to the success of every company by helping them turn customer data into valuable insights while simplifying their employees' work.

At Efficy, no two days are the same, and things evolve quickly. So, fasten your seatbelt and join us on this exciting journey!

A unique work experience & company culture

We want our employees to thrive in their daily lives, which is why you can expect exciting challenges, online music quizzes, onsite ping-pong tournaments, and much more. Communication is informal, and your colleagues are always just a short call away.

Your Impact

As a Sales Administration Assistant at Efficy, you will be part of the Finance team and will play a key role in supporting the sales team ensuring seamless administrative and operational processes. Acting as a vital link between clients, Sales team, and internal departments, you will ensure the accuracy and consistency of administrative processes, contribute to efficient sales operations, and help maintain compliance with public procurement requirements.

This role is ideal for a detail-oriented and organized professional with excellent interpersonal skills who thrives in a dynamic, fast-paced environment.

Key Responsibilities

• Process newly signed quotes: create projects, invoice subscriptions, update pricing in internal databases, etc.

• Invoice all recurring contracts and service-related projects in a timely and accurate manner.

• Prepare renewal quotes for recurring contracts with purchase order.

• Collect unpaid invoices and follow up with the sales team to ensure timely collection.

• Manage customer access to products: provide, update, or remove licenses as needed.

• Gather necessary administrative documents and maintain consistency of the data into management tools.

• Maintain and update client records in the CRM system ensuring license records are accurate and reflect current contract terms.

• Respond to customer inquiries via email, providing initial assistance or redirecting requests appropriately.

• Perform administrative tasks for the sales department to ensure alignment with Efficy’s standards and goals.

• Identify and monitor public tender opportunities, oversee administrative tender documents, and ensure compliance with platform requirements.

• Manage and maintain Efficy’s registration and compliance on public procurement platforms to be up-to-date.

About YOU

• Bac+2/3 in administration, commerce, or equivalent, with at least 2 years’ experience in a structured administrative or commercial environment.

• Advanced proficiency in Excel (Microsoft Suite office), strong professional writing skills, and familiarity with CRM and/or invoicing tools.

• You are meticulous, proactive, and highly organized, excelling at managing multiple tasks with attention to detail.

• Customer-centric and committed to delivering high-quality service.

• Comfortable with CRM systems, you thrive in collaborative environments and are solution-oriented, eager to support business growth.

• Knowledge of public procurement processes is a plus.

• Fluent in French with professional working proficiency in English.

We offer YOU

• A competitive salary package with a bonus system and a referral program
• A stable and growing company with an entrepreneurial mindset where we will listen to your ideas and support you to make it happen
• High flexibility and hybrid work is part of our DNA
• State of the art offices with our unique co-living-co-working concept where teamwork is the norm
• International growing opportunities and internal mobility
• Events: team lunches, after works, sport
• Learning opportunities: languages, tech, product, sales techniques, leadership

Do you have questions about this position? Please contact [email protected]

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Efficy is a people-first employer, committed to providing equal opportunities for all candidates. We take pride in the diversity of our team and welcome you—exactly as you are. This includes your gender identity, sexual orientation, religion, ethnicity, age, or disability status.

If you're interested in joining us, we encourage you to apply. We can’t wait to meet you!

Disclaimer

Efficy does not accept unsolicited assistance from search firms for this employment opportunity. Please refrain from making phone calls or sending emails.

All résumés submitted by search firms to any Efficy employee via email, the internet, or any other method without a valid written search agreement in place for this position will be considered the sole property of Efficy. No fees will be paid if a candidate is hired as a result of an unsolicited referral or through other means.