Customer & Market Communication Manager - Event Marketing
Insights to Action. Brand to Impact.
At Hilti, our event marketing brings customers and markets closer to our innovations. As Customer & Market Communication Manager – Event Marketing, you own the end-to-end customer-facing communication for global and regional events—driving awareness, engagement, and lead conversion across all channels. This role combines storytelling, digital activation, and stakeholder coordination in a highly visible global marketing environment.
This full-time position is available as soon as possible. Required travel is up to 20%This role can be based in Schaan or Paris.
What You'll do
- Own and execute all customer and market communication for global and regional event formats across pre-, during-, and post-event phases
- Develop the event storyline, messaging, and customer-facing content, including scripts, speeches, presentations, and digital assets
- Drive event-related digital campaigns to maximize registrations, engagement, and high-quality lead generation
- Ensure structured lead follow-up, KPI tracking, and performance reporting across markets and channels
- Coordinate closely with business units, content teams, and strategic marketing to align messaging and value propositions
- Support the rollout of scalable event communication blueprints for regional and local events, centralizing operations where possible
- Collaborate with the broader event marketing team to deliver and execute event formats end-to-end
- Manage stakeholders across multiple functions and regions to ensure consistent execution and value creation
What You’ll Bring
To help you succeed, we’ll provide you with everything you need so that we’re driving impact together from day one. Here’s what you’ll need to bring with you:
- At least 5 years of experience in marketing communications; experience with digital conversion campaigns and event marketing
- Strong ability to craft holistic communication concepts and customer journeys across channels
- Solid project management background; comfortable managing complex, multi-stream initiatives
- Strong understanding of Hilti’s value proposition and industry dynamics
- Hands-on, execution-focused mindset with proven stakeholder management experience
What’s In It for You
Joining Hilti Digital & Marketing Services (HDMS) means becoming part of a modern, people‑centered workplace with benefits designed to help you thrive both professionally and personally, a truly international environment that values diverse perspectives, fuels innovation, and encourages cross‑cultural collaboration, supportive, close‑knit leadership offering clarity, coaching, and meaningful involvement in decision‑making, challenging responsibilities that strike the right balance between autonomy and teamwork, ownership of your career, giving you the freedom and support to shape your own development path, and also:
-Hybrid working model, with the option to work from home up to 50% of the time. -Comprehensive health insurance fully covered for you and your family. -Competitive pension scheme to support long term financial security. -Annual Solidarity Day, allowing you to volunteer for social causes that matter to you. -Onsite crèche facility (subject to availability) to support employees with young children. -Legal assistance program (EKEI) providing guidance on various legal and administrative matters.Why Hilti
Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we’re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you’ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you’ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.
Commitment to Inclusion
At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.
Does this sound like you? We look forward to your application!
During your interviews, you will meet several members of the digital team including leadership. This way you get to know more about us, and we get to know more about you.Tempted to apply? Click “apply now” and send us your resume (PDF in English version) today! Do you want to know more? Go to *For non-EU citizens: Please state your eligibility status to work in France and note that if you do not own a valid work permit, Hilti cannot guarantee your final employment due to authority regulations.
Join us and #TransformDigital Hilti is an equal opportunity employer and success at Hilti is down to teamwork and ability.
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