EMEA, Business Strategy Director

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

What you get to do in this role:

• Help develop strategic market/product line business plans to support EMEA President, EMEA GTM Team in designated market opportunities by segment, identifies volume and strategic customers and develop partnerships
• Structure complex problems, develop hypotheses, conduct analyses and suggest recommendations through a data-driven process
• Create powerful & impactful strategic business presentations for the EMEA President
• Collect and analyse large datasets and summarise insights
• Develop compelling recommendations, communicated in high-quality output
• Support teams to identify opportunities, unlock productivity and accelerate execution
• Analyse market data to identify trends/opportunities, develop business direction from market data, and creates compelling market analysis presentations

Qualifications

To be successful in this role you have:

• Experience in Technology Platform and SaaS environment. Leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• 10+ years of work experience in business strategy and strategy consulting
• Experience driving complex high-profile strategy and business analysis.
• Experience presenting complex information to a variety of audiences
• Ability to handle multiple competing priorities in a fast-paced environment
• Experience with business operations

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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