Sales Administrator Expert

OUR STORY:

Join Scaleway and shape the sovereign cloud of tomorrow !

Since 1999, we have been designing secure, sustainable infrastructures aimed at supporting the most ambitious companies.

Historically known for our dedicated servers (Dedibox), we made a strategic shift to cloud computing in 2015. Staying true to our principles of simplicity, flexibility, and technical excellence, we have become one of the leading players in Europe in the sector.

With the rise of artificial intelligence, we have strengthened our commitment, supported by the Iliad Group, which is investing €3 billion to develop a serious, sovereign AI alternative to American and Asian giants.

Every day, thanks to our fast-growing portfolio of cloud and AI products (bare metal, containerization, serverless, AI, etc.), Scaleway proudly serves thousands of customer across the private and public sector, from corporations like France Télévisions or Hachette Livre, to fast-growing startups like Photoroom and Biolevate, to institutions like the City of Copenhagen.

Our offices are located in Paris, Lille, Toulouse, Rennes, Rouen, Bordeaux and Lyon.

WHY WE NEED YOU?

Our growth is driving us to strengthen our Sales Operations & Administration team to support an increasing volume of complex client transactions and lead structural automation projects. You will manage end-to-end billing workflows, contract administration, and revenue reconciliation to secure cash flows and drive operational excellence alongside our Sales, Support, and Finance teams.

YOUR FUTURE TEAM

We work in a collaborative and international environment where the diversity of Scalers, combined with a spirit of sharing, helps bring new projects to life every day, advancing our ambitions together.

You will join a team of 4 people, taking ownership of core revenue operations (billing, cash collection, contract management, customer administration) while actively contributing to process optimization, tool implementation, and automation initiatives. You will act as a trusted business partner to Sales, Support, TAM, Billing, and B2B clients.

YOUR DAILY ROUTINE

• Revenue & Cash Management : Oversee bank transfers, payment matching, and bank reconciliations to ensure ledger accuracy.

• Billing Operations : Manage end-to-end customer invoicing, credit notes, commercial adjustments, and contract compliance.

• Cross-functional Coordination : Act as the point of contact for administrative and billing resolutions via Jira, internal systems, and direct stakeholder collaboration.

• Portal & Compliance Management : Supervise invoice submissions and validation workflows on institutional and client payment platforms.

• Data Integrity : Maintain client accounts, Purchase Orders, and billing setups across internal CRM and ERP consoles.

• Client Relationship : Provide dedicated, high-touch operational follow-up for B2B clients.

• Continuous Improvement : Identify bottlenecks, document standard operating procedures, and drive automation initiatives to scale team workflows.

ABOUT YOU

HARDSKILLS:

• Proven track record in Sales Administration, Billing Operations, Order-to-Cash, or a related operational role in a fast-paced B2B environment.

• Strong expertise in Purchase Order lifecycles, contract validation, and public/enterprise billing portals.

• Solid understanding of billing workflows and transactional accounting (reconciliation, balance follow-up).

• High proficiency in internal management consoles, ticketing tools (Jira), and spreadsheets.

SOFTSKILLS:

• Autonomous and proactive, with a problem-solving mindset.

• Strong ability to interface effectively with clients and cross-functional teams.

• High rigor, analytical precision, and attention to detail.

• Excellent written and verbal communication in French and English, adapted to both technical teams and corporate decision-makers.

• Ability to prioritize and manage high workloads within a fast-scaling tech environment.

WHAT YOU WILL FIND AT SCALEWAY ++++

• Offices : Our offices are spacious, dynamic workspaces with bold design, conveniently located near public transport. Most of our offices feature outdoor spaces (terraces) and bike parking facilities.

• Dining : Our chef provides a healthy meal service at the headquarters, and breakfast is available across all our sites year-round. Scalers working from regional sites enjoy a Swile card for lunches.

• Well - being commitments : Whether it’s access to a gym, daycare places, or discounted services for caring services, Scaleway is committed to supporting Scalers in maintaining a balanced life.

• International environment : With dozens of nationalities, Scaleway offers a stimulating environment where English is as widely spoken as French.

• Career & Mobility : Our managers value internal mobility, and opportunities to transition to other entities within the Iliad Group are accessible to all Scalers.

Why join the Scaleway adventure ?

✔ A rich and diverse product offering: Scaleway offers over 100 public cloud products in IaaS, PaaS, and AI.
✔ A cutting-edge technical environment: Scaleway provides modern infrastructures, including high-performance bare metal servers, to tackle exciting technical challenges.
✔ Commitment to responsible cloud: Scaleway is dedicated to a more responsible cloud, with data centers powered solely by renewable energy since 2017, minimizing our ecological footprint and holding top-level certification.

THE NEXT STEPS …

• Discovery call with a Talent Acquisition Manager (30min)

• Manager interview to assess your technical skills and approach to the role (1h)

• Visit of our offices and meeting with your future colleagues

At Scaleway, we are committed to building an inclusive and respectful workplace where everyone has a fair opportunity to thrive.

All applications are considered with care, regardless of age, gender, sexual orientation, ethnic or social background, religion, disability, or any other characteristic.

We believe great ideas come from everywhere, and everyone which is why you should definitely apply.