Infrastructure Support Engineer - AWS
- Ensuring a highly available, scalable, and secure cloud infrastructure on AWS.
- Troubleshooting and resolving complex technical issues related to AWS infrastructure.
- Developing automation scripts using Terraform, CloudFormation, and other tools to improve cloud management and efficiency.
- Monitoring and optimizing performance and cost-effectiveness of cloud infrastructure.
- Collaborating with development teams to support deployment and operation of applications on AWS.
- Evaluating and recommending new technologies to improve the reliability, scalability, and security of the company's cloud infrastructure
- Troubleshooting should be core to your skill-set and will be extremely useful to have ability to dive into issues without much context and troubleshoot the way to resolution.
- Extensive experience with AWS, including experience with EC2, S3, VPC, and other core services.
- Proficiency with scripting languages (e.g. Python, Bash)
- Hands-on experience with configuration management tools (e.g. Ansible, Terraform).
- Experience with containers and orchestration technologies (e.g. Docker, ECS, Kubernetes)
- Experience with monitoring and performance tuning in cloud environments.
- Familiarity with agile software development methodologies
- Experience debugging with software development tools.
- Experience with working and troubleshooting with Windows and Linux OS administration.
- The ability to duplicate specific software error or AWS configuration to define the cause.
- Excellent verbal and written communication skills , and the ability to interpret and answer complex technical questions, provide and ensure user follow-up and contribute to knowledge base content.
- Maintain patience and composure as you help end users through their issues.
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