UX Researcher
- 1. Research Execution & Insight Generation
- Lead End-to-End Research: Conduct a wide range of research projects, from problem definition, recruiting, and planning, to executing interviews, usability tests, and surveys. This will cover mostly user research, and sometimes marketing research.
- Collaborate Across the Organization: Partner closely with Product, Design, and other teams in the wider organization on core product studies to ensure research insights address critical business questions across the company.
- Synthesize & Advocate: Analyze insights and effectively communicate findings to diverse audiences (Product, Design, Marketing), ensuring research directly informs product strategy and development decisions.
- 2. Research Operations & Democratization
- Own Participant Management: Own and manage the end-to-end participant process, including screening, scheduling, incentive distribution, and communication, ensuring compliance and a positive participant experience.
- Build the Knowledge Foundation: Design, implement, and maintain the Research Repository (e.g. Confluence) to centralize, tag, and make all research findings highly accessible and searchable across the organization.
- Enable the Teams: Support product teams with the necessary operational support, strong processes, training and tool stack to enable them to confidently and effectively conduct their own tactical research.
- Define Standards: Establish and document best practices and standards for research artifact creation, archiving, and synthesis.
- 3. Tools, Budget, & AI Adoption
- Manage the Tech Stack: Oversee the research tech stack, including managing vendor contracts, budgets, and licensing for tools like Maze, Survey Monkey.
- Implement AI-Assisted Methods & Drive AI Efficiency: Lead the strategic adoption of AI tools to enhance workflow efficiency, particularly in the design (e.g. question generation, bias checks) and qualitative data analysis (e.g., automated thematic coding and summarization).
- Improve & Evaluate: Continuously evaluate and recommend new systems to improve overall research efficiency and capability, staying current on emerging AI/ML applications in the research field.
- Experience: At least 3 years of hands-on experience in UX research, covering a wide range of quantitative and qualitative research methods.
- Organizational Skills: Strong organizational and project management skills, with proven experience leading multiple projects and managing processes simultaneously.
- AI/Tech Proficiency: Proven ability to integrate and manage AI/ML tools to drive efficiencies in research tasks, such as automated survey analysis or transcript summarization.
- Stakeholder Management: Experience working effectively with multiple stakeholders, ideally within Product (PMs, Designers, PMMs), with excellent communication skills and an ability to influence cross-functional partners.
- Traits: Highly organized, results-driven, and able to prioritize effectively in a fast-paced environment.
- Language: Fluent in English, written and spoken.
- Nice to Haves
- Experience supporting the dedicated operations (ReOps) of a UX or UX Research team.
- Experience working on large-scale international research projects. If you don't meet 100% of the qualifications outlined above, tell us why you'd still be a great fit for this role in your application!
- 4 additional weeks parental leave 100% paid
- Financial support for home office equipment
- Relocation package and visa support
- Free unlimited carpooling & bus rides
- Employee Stock Ownership plan
- 25 days holiday per year + RTT
- Local meal plan policies (Swile card in France)
- 50% transportation paid in France (Forfait Mobilité Durable)
- Mental health support through Moka.care
- a 45-min video-call with Chloé Friess our Talent Acquisition Managers to get to know you, understand your career expectations and answer your questions
- a 60-min video-call with Caroline Wilsford our Head of Growth
- a fully remote exercise to evaluate your technical skills, including a presentation to key stakeholders
- a 30-min video-call with Benjamin Retourné, CPO for a final validation Our hiring process lasts on average 20-25 days and offers usually come within 48 hours. BlaBlaCar is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Emplois Recommandés
Pharmacien Assurance Qualité F/H
Le poste : Amarylys recherche pour l'un de ses clients, un.e Expert en Assurance Qualité Supply. Vous souhaitez relevez un nouveau défi dans le secteur pharmaceutique ? Alors, cette mission est …
Lead Développeur MLOps Python - Spécialiste IA/RAG
Lead Développeur MLOps Python - Spécialiste IA/RAG Descriptif du poste Cette mission s'adresse à des profils seniors ayant déjà industrialisé des solutions IA/RAG en production et maîtrisant le…
Secrétaire médicale — H/F IRM-SCANNER
Secrétaire médicale — H/F IRM-SCANNER L'Institut Arthur Vernes recrute pour son service imagerie en coupe IRM / scanner : 1 secrétaire médicale. Accueil et prise de rendez-vous patient. Factur…
Ingénieur Spécialiste Tuyauterie (H/F)
Ingénieur Spécialiste Tuyauterie (H/F) Informations clés : Référence : 251638S Démarrage : Dès que possible Durée : 4 ans en moyenne (par projet) Type de contrat : CDIC - Portage Zon…
Data Center IT Manager
Why work at Nebius Nebius is leading a new era in cloud computing to serve the global AI economy. We create the tools and resources our customers need to solve real-world challenges and transform in…
Moniteur éducateur — H/F
Moniteur éducateur — H/F Le groupe des grands accueille des adolescents et jeunes adultes polyhandicapés âgés de 16 à 20 ans, en préparation à la transition vers les dispositifs adultes. L’accompagne…
Responsable De Site oeuvrant (F/H)
Envie d'intégrer une entreprise soucieuse de ses collaborateurs, inspirante et engagée dans une stratégie zéro carbone ?&##127793; A lors rejoignez ENGIE Solutions ! Venez relever ce défi au sei…
Directeur de Projet TCE - Pôle Retail (H/F)
Le poste : En tant que Directeur de Projet TCE, vous pilotez l'ensemble du cycle des projets : - Direction et coordination technique de projets TCE, majoritairement orientés retail (création, ré…
SAINT LAURENT Conseiller(ère) de Vente CDD Galeries Lafayette
Description de l'offre Fondée en 1961, Yves Saint Laurent a été la première maison de couture à lancer le concept du prêt-à-porter de luxe en créant, en 1966, la ligne ‘Rive Gauche’, synonyme de j…
Group Learning Project Manager H/F
Job Description ABOUT KLÉPIERRE Klépierre is the European shopping center leader, combining skills in property development, leasing, and asset management. With its headquarters based in France,…