AI Engineering Manager - Internal AI Agent

About Mirakl

Mirakl is the leading provider of eCommerce software solutions. Mirakl's suite of solutions provides enterprises with a transformative way to drive significant growth and efficiency in their online business.

Since 2012, Mirakl has been pioneering the platform economy, empowering retail and B2B enterprises with the most advanced, secure and scalable technology to digitize and expand product assortment through marketplace and dropship, improve efficiency in supplier catalog management and payments, personalize shopping experiences, and boost profits through retail media.

Mirakl is trusted by 400+ industry-leading businesses worldwide including Macy's, Decathlon, Best Buy, Airbus, Toyota Material Handling and Sonepar.

Headquartered in Paris with another office in Bordeaux and with offices in 7 countries, Mirakl is recognized as a Great Place to Work company.

With more than 350 people, Mirakl Labs teams are mainly based in France. They work together on a daily basis to develop our roadmap for our 5 SaaS solutions.

They also address the issues faced by our customers and users, responding to various challenges related to new features, scalability, security, and usability.

We are looking for an AI Engineering Manager to drive Mirakl's internal AI transformation initiatives, leading the strategic development and deployment of AI agents across our organization. In this pivotal role, you'll build and manage a dynamic team of AI engineers while architecting the AI solutions that will enhance operational efficiency, and accelerate innovation across all departments at Mirakl.

Why Join Us:

• Join a company with a clear & ambitious vision for AI in the product & internally
• Shape the AI strategy & roadmap behind Mirakl's most strategic internal transformation initiatives
• Drive measurable business impact by deploying AI solutions that transform how teams work

Your mission

• Partner closely with Mirakl teams & leadership to identify & prioritize opportunities, redesign workflows around AI agents, and drive adoption at scale
• Lead and mentor a team of cross-functional AI engineers, defining your team's roadmap to support strategic AI initiatives
• Build advanced Mirakl-specific AI agents centrally, owning the complete delivery cycle from discovery to production deployment and operations
• Foster organization-wide AI adoption by animating internal communities, providing self-service tools, training & support to empower teams as autonomous AI builders
• Establish & scale technical standards & stack to ensure secure, compliant & high-quality deliverables across all internal AI projects
• Explore emerging AI paradigms, evaluate new tools and technologies, and maintain active technology watch

You'll Love This Job If you have

Technical skill

• 7+ years of experience in AI/ML or software engineering
• Proven track record building AI agents using LLMs, RAG, MCP and related technologies
• Strong technical proficiency in Python and multiple programming languages, with architectural design experience
• Production deployment expertise - you've shipped AI solutions to real users
• Technical pragmatism - ability to match the right technology to the use case, from custom AI development to low-code/no-code platforms when more appropriate

Curiosity and continuous learning - you stay current with AI/ML trends, love exploring new technologies, and foster a learning culture within your team

Managerial & Soft Skills

• 1+ years experience as a Lead or management roles (team management or technical leadership)
• Strong leadership skills - you inspire and develop high-performing engineering teams, you can drive complex projects from concept to completion
• Cross-functional stakeholder management - you build relationships and excel at working with all organizational levels & functions (engineering, business, leadership..)
• Strong communication & presentation skills - in both English and French

Want to Join Us?

Interview Process:

• A 30-minute phone conversation with one of our Tech recruiters. This will be an opportunity to discuss your background, expectations, and discover what Mirakl can offer you in return.
• A technical discussion with a Data Science team manager.
• A Zoom conversation with future Mirakl colleagues around our values and company culture

We welcome collaborators with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. If you're ready to join a global leader powering digital transformation for 450+ of the world's most innovative retailers and B2B organizations, we strongly encourage you to apply to any of our roles, even if you think you're not an exact match.
We may use Artificial Intelligence (AI) solutions to help streamline our hiring process, including screening applications, analyzing resumes, and assessing responses. While AI helps us work efficiently, all final hiring decisions are made by humans. For more information, visit our AI Guidelines for Candidates and Interviews.