HR Operations Specialist

About

Swan is Europe’s embedded banking specialist. We empower software companies to embed banking features like accounts, cards, and payments directly into their products, under their own brand.Swan processes over €1.5 billion in monthly transactions for more than 150 companies—like Pennylane, Indy, Agicap, Libeo, and Lucca. Founded in 2019, the company has received growth capital from leading investors such as Lakestar, Accel, Creandum, Bpifrance and Eight Roads. Swan is a principal member of Mastercard and a licensed financial institution, regulated by the French banking authority (ACPR).

Our mission

Banking belongs in business software

Many software companies already serve small businesses incredibly well: helping them send invoices, run payroll, manage inventory, and more. They’re on a mission to become the central hub for managing every aspect of business life.

But when it comes to financial workflows, there’s still a gap. Too many critical tasks like managing cash flow, tracking payments, or reconciling accounts happen outside the software, across spreadsheets, email threads, banking portals.

It’s a missed opportunity. Business software shouldn’t just record financial activity — it should run it.

To learn more about us: About Swan ; Our story .

Job description

Our People team is looking for an HR Ops Specialist!

Swan is looking for an HR Specialist to join its People team. As an HR Operations Specialist, you ensure operational excellence across payroll, compliance, employee lifecycle management, and HR data. In a fast-growing international environment, you combine payroll expertise, regulatory knowledge, analytical rigor, and ownership to guarantee accuracy, compliance, and continuous improvement.

✨ Main tasks

Employee Lifecycle

• Manage end-to-end onboarding and offboarding processes such as employment contracts, addendums, affiliations to occupational health services and insurance and exit documentation

• Ensure strict application of French labor law, collective agreements, tax regulations and internal policies

• Maintain employee files and HRIS data with rigor, ensuring accuracy and data integrity

• Act as the main point of contact for employees on HR matters (sick leave, maternity/paternity leave, holidays, transportation, benefits), communicating clearly in both French and English

• Improve and formalize procedures for international hires (work permits, residence permits), ensuring legal compliance and operational efficiency

Payroll Management (France & International)

• Manage rigorous payroll operations with external payroll providers, leveraging comprehensive knowledge of payroll systems, processes, and controls

• Prepare and validate payroll elements to ensure timely processing and a near-zero error rate

• Review payslips, final settlements and variable compensation with precision

• Contribute to payroll provider optimization, process improvements, and system efficiency initiatives

• Support HR Business Partners on complex administrative and compliance matters

• Contribute to cross-functional projects such as due diligence, compensation & benefits reviews, payroll provider optimization, and HRIS/tool integrations

Benefits Administration

• Oversee employee benefits administration (health insurance, lunch vouchers, transportation, sports allowance), ensuring data accuracy and compliance

• Guarantee proper payroll integration of benefits and maintain consistency between systems

• Actively monitor benefits processes and propose improvements when inefficiencies arise

HR Reporting & Data Analytics

• Ensure reliability of reported data through strong control mechanisms and structured analysis

• Maintain comprehensive HR dashboards: headcount evolution, absenteeism, payroll metrics, gender equality index, turnover, workplace accidents, and more

• Use data and analytics to monitor payroll and HR performance, detect patterns and anticipate risks

Preferred experience

✨ You’re a great match if:

• 3+ years of experience in HR Operations with strong exposure to French labor law and payroll regulations

• Comprehensive knowledge of payroll systems, controls, and best practices

• Experience in a fast-growing, international environment is highly valued

• Hands-on experience with HRIS systems; familiarity with configuration, integrations, and troubleshooting is a plus

• Strong organizational skills with the ability to manage multiple priorities simultaneously

• Clear communicator in both French and English, able to express ideas effectively in writing and verbally

• Empathetic, solution-oriented, and comfortable challenging the status quo while leaving ego at the door

• Curious, eager to learn, open to feedback, and committed to continuous improvement

• Our ideal teammate: Empathetic. Skilled. Frank. We love to challenge each other, and we leave our egos at the door.

It’s okay if you don’t tick all the boxes — don’t let imposter syndrome prevent you from applying! 🙌 

Salary Transparency Statement
In compliance with the EU Pay Transparency Directive (effective as of 2026), Swan is committed to fair and transparent compensation.
Salary Range : This position is classified as Level 2 in our HR grid. The salary range reflects our internal compensation structure and is based on market benchmarks for similar roles across Europe. For this position we offer a salary between 46.000 and 55.000 Euros gross per year.
Annual reviews : We conduct structured salary reviews each February, considering performance, professional growth, and market positioning.
Questions about compensation? We encourage open dialogue during the interview process.

Swan is committed to providing a caring work environment for all employees, regardless of age, sex, disability, sexual orientation, race, religion, or belief.

When it comes to recruitment, we’re interested in your work experience, skills, and overall personality. Because diversity makes the workplace stronger and is necessary for Swan’s success, we are intensifying efforts to incorporate concrete actions to help us improve in this area.

About Swan

✨ Perks of being a Swanee:

• Holidays : 25 days + RTT 🏝️

• Meal Vouchers: We provide a meal voucher card to cover your meals on work days. 🥗

• Transport: Monthly mobility package for employees. In accordance with the company agreement for sustainable mobilities, you can now use your mobility package to pay for alternative commuting modes. 🚇

• Health insurance (mutuelle) : Alan . This is Swan's health and welfare insurance. 🚑

• Sports : Thanks to our partnership with Classpass and Gymlib , you can enjoy advantageous discounts on subscriptions. They offer a wide range of sports activities as well as wellness activities. 🏋

• Well-being support: access to Moka Care for mental health and wellness. 🧘

• Hybrid remote policy : We offer the possibility of working from home for 2 days per week. 🏡

• Offsite : Once a year we gather to reconnect, deep-dive into big topics, and relax. 🤝

• This isn’t a perk, it should be the rule, but diversity and inclusion are important at Swan. We’re working hard to get better every day.

✨ Our values:

Swan’s core values guide our actions daily. Individually, they may seem obvious, but together, they form a unique culture.

Simplicity: Leonardo Da Vinci said: “simplicity is the ultimate sophistication.” If something's convoluted or confusing, we work extra hard to break it down. - Making complex things simple is what we do.

Long Term : We always play the long game, whether it's to support our partners in their growth journey, or make tangible commitments to climate action.

Excellence : We are a team of experts who consistently go all out to create pixel-perfect banking services and exceed our partners' expectations— whatever it takes.

Be Human : We believe in the power of kindness and the importance of acting with integrity. But embracing our humanity extends beyond interpersonal interactions, it means caring about greater issues that affect our planet.

You can find out more about our culture .

Recruitment process

• A 30-min video call with our Talent Acquisition Manager, to get to know you, understand your career expectations and answer your questions

• A 1-hour discussion with your future manager, Agathe

• Business Case

• Last Round with our Chief People Officer, Anne