Operations coodinator
We are looking for a sharp, highly-organised Operations Coordinator to support our France ride-hailing operations.
This person will be executing operational functions and partner-facing initiatives to ensure a consistent quality of service, partner satisfaction, scalability, and support across the growing network of partners all around France.
You will be working closely with a high-performing team along with the Team Lead and an Operations Manager. Let's build the future of transport together!
Main Responsibilities:
- Onboard and train new drivers to Bolt's platform.
- Travel on a regular basis to onboard new drivers around France cities.
- Verify, maintain, organise and audit driver and vehicle documentation.
- Be an ambassador for Bolt and coach partners to improve their performance.
- Be the primary point of contact for our key accounts and resolve any issues they might have.
- Work with headquarters to improve existing processes.
Requirements:
- You have a first successful experience in sales.
- You are social. You can easily network with people of all background.
- You are a go-getter, you like to solve problems.
- You are organized. You deliver stuff on time & handle stress like James Bond.
- You are familiar with computer tools.
- You are fluent in French.
- Experience in sharing economy, tech business, transport industry, startup or dynamic high-growth company.
- Experience in product launches or running a business.
#LI-Hybrid
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