Priority Client Manager (f/m/d)

Priority Client Manager (f/m/d)

At HSBC , our purpose is opening up a world of opportunity and by joining our team, you can be part of something bigger! We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible.

What you will do:

• Manage our highest value Institutional clients where professionalism, client focus and a strong understanding of Industry, Regulations and Products are critical to success.
• Operate with a strong leadership and commercial focus ensuring tight alignment to the objectives of the business, whilst enabling the right service delivery with a view to enhance our client’s experience, in a controlled and risk focused environment.
• Regularly meet with clients and discuss their global requirements, managing a diverse range of activities including, but not limited to, the set-up of Financial and Capital Markets products across any of HSBC’s major balance sheets, support with Account onboarding and CDD/KYC requirements across the network, coordinate changes to client signatories and Mandates globally.
• The client group supported by Priority Client Managers will also likely have support from multiple specialist product servicing teams, such is the complexity of the products and services provided by HSBC. Collaboration with peer functions across product teams (Global Payments, Global Trade and Markets & Securities Services) is critical to ensure an harmonious offering is provided to our clients.
• Understanding and adhering to local and global compliance requirements is critical to the success of the role.
• In delivering the business objectives the role holder must operate with integrity and adhere to the Business Principles and Values of HSBC.

You should apply if you have:

• Bachelor’s Degree or greater
• Must have intermediate/advanced knowledge of Global Markets products, including the legal agreements, credit requirements, and regulations that govern trading in such products
• Must be able to manage a varied workload, prioritize effectively and execute seamlessly under pressure
• Effective leadership will be critical in this role and proven people management skills will be advantageous.
• Able to build excellent working relationships across all Business Units
• Excellent influencing, negotiating and interpersonal skills
• Self-starter, able to identify activities required in order to meet the needs of the Business Unit
• Ability to lead and motivate other managers and staff, employing appropriate management styles often not under direct control (eg. product or functional partners in different geographies)
• High energy characteristics necessary to support the needs of the Business and the Sector aligned operating model
• Developed management skills, with experience in team building and managing a wide range of projects
• Experience in managing operational risks through close monitoring and continuous improvement

Even if you feel you do not meet 100% of our qualifications, we encourage you to apply, if you believe this role is right for you.

What you’ll get in return:

HSBC has been certified “ Top Employer 2026” in Europe. This recognition from the Top Employers Institute rewards our HR practices and recognises HSBC as an HR Leader in several European countries. Not only is HSBC a great place to work, but we also offer the following unique and exciting benefits & opportunities!

• We’ll help you progress your career, including access to development programmes , through HSBC University and our Degreed platform
• You can work your way and will have a say in when, where and how you and your team flexibly work together
• Our benefits will give you financial security , and can include company savings plan (PEE), savings plan for collective retirement, mutual insurance for you and your family, loyalty bonus, a Time Savings Account to monetize untaken off days (CET)…
• A Work Council which offers ticketing, travel, sports, legal aid, Christmas vouchers, Summer break vouchers…
• Our family-focused benefits can help you to support your loved ones and include family events days off (wedding, civil union…), additional maternity or breastfeeding leave, birth bonus, partial reimbursement of childcare costs, assistance to employees taking care of a relative with disability…
• We’ll give you a huge range of resources that support your well-being (yoga, sophrology, Mindfulness app)
• You’ll have international opportunities - this can be your place to start and branch out to anywhere we have offices
• A work environment that promotes Diversity & Inclusion , where you’ll be able to join our different Employee Resource Groups
• These benefits are on top of local usual benefits in France (refund of transport fees at 50%, 5 weeks of paid vacation & RTT, meal voucher card or corporate restaurant depending on location)

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. We are committed to removing barriers & ensuring careers at HSBC are inclusive and accessible for everyone to be at their best.
If you have a need that requires accommodations or changes during the recruitment process, please let us know.
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