Account Manager - CDD - M/W

In less than a decade, ManoMano has become a key player in the home improvement and renovation sector.

Launched in 2013, ManoMano is the reference online marketplace for DIY, home improvement and gardening . Co-founded by Philippe de Chanville and Christian Raisson, ManoMano brings together the largest offer of DIY & gardening online products: electricity, plumbing, hardware, frames, indoor and outdoor furniture, tools, etc. With more than 5 000 seller partners and 11 million products, ManoMano currently employs 550 people and operates in 6 markets (France, Belgium, Spain, Italy, Germany, United Kingdom).

Motivated by the prospect of improving the living environment of their customers and convinced of the importance of the home market for sustainable consumption habits, the ManoMano teams want to help write a new page in their industry, which is struggling to reform itself. ManoMano brings to a highly technical world the power of its sector expertise, combined with that of data and digital in all its dimensions, to offer our customers easy access to innovative advice, products and services 100% online.

The ambition of the Founders and, above all, of Manas & Manos? To accompany this sector transformation with a strong culture of boldness, in an ingenious and frugal organization that places people and teams at the heart of the company's development.

As part of ManoMano’s France Construction, Hardware & Carpentry team, the Seller Account Manager will manage a portfolio of French sellers driving commercial growth .
Key responsibilities include:

• Manage a portfolio of 40 sellers to improve their performance on ManoMano

• Identify and activate growth levers such as pricing, selection, availability

• Drive upsell initiatives for merchants, as Mano Express logistics services,

• advertising, retail media, cross-border and B2B

• Monitor and steer portfolio performance , prioritize key actions, and support strategic negotiations with sellers

• Facilitate the organization and management of promotional campaigns , in close collaboration with the France Account Management team

• Handle the first commercial call between ManoMano and sellers who submit inbound commercial requests

  
  PROFILE

• Results-driven, with strong analytical skills to track sales performance and develop actionable plans (advanced GSheets, Excel, and Qlik; SQL a plus).

• Strong interest and expertise in the DIY sector

• Highly organized with proven portfolio management skills.

• Excellent written and oral communication , with the ability to influence internal teams and external partners at a high level.

• Solid understanding of e-commerce challenges, including UX, B2B operations, product selection, delivery experience, and competitive landscape.

• Strong business sense and innovation mindset.

• Strong negotiation skills with a proven track record of closing high-value deals.

• Comfortable in a fast-changing, ambiguous environment.

Fluent in French and English.

Life at ManoMano

At ManoMano, we believe in creating an environment where our team members can thrive both professionally and personally.

Here's what we offer : Up to 2 days of remote work per week
Reimbursement of up to 60% of transportation costs
Reimbursement of up to 60% of the company health insurance
Swile restaurant voucher card (reimbursement of up to 60% by ManoMano)
Employee benefits platform
Wellpass account