Deployment Engineer EMEA
- Own the end-to-end technical deployment of ScorePlay for our new largest clients, from project kickoff through go-live.
- Design and execute implementation plans in close collaboration with Customer Success, Tech, Product and Pre-Sales.
- Configure, integrate, and adapt ScorePlay to fit client workflows - including APIs, SSO, cloud storage, broadcast partners and on-prem / hybrid setups .
- Operate and monitor media ingest and archive migrations , helping customers bring large volumes of existing content into ScorePlay.
- Troubleshoot and resolve technical issues during onboarding, acting as the primary technical point of contact for the customer.
- Work with Engineering on more complex integration or customisation needs when they arise.
- Build trusted relationships with client technical teams (IT, broadcast, media teams, integrators) throughout the deployment.
- Run technical workshops and working sessions to align on architecture, workflows, and constraints.
- Support Customer Success with admin / power user enablement so customers can operate ScorePlay confidently once live.
- Help translate customer needs and constraints into clear technical requirements for internal teams.
- Help build the playbook for future deployments : standard steps, checklists, documentation, and templates.
- Identify bottlenecks and recurring issues in implementation, and propose pragmatic improvements to tools and processes.
- Contribute to internal documentation around best practices for onboarding, integrations, and media migrations .
- Bring structured feedback from the field to Product and Tech to improve our platform and make deployments smoother over time.
- Collaborate closely with Customer Success during scoping, onboarding and handover to "business as usual".
- Work with Pre-Sales to validate what's been sold is technically feasible and to prepare complex deployments.
- Coordinate with Product and Engineering when deployment surfaces product gaps or integration challenges.
- Represent the voice of delivery internally: what it really takes to make a deployment successful for customers.
- You want to be hands-on on real-world systems - media, archives, workflows, integrations - not just slideware.
- You enjoy being the person who owns the result , not just one ticket in the project.
- You like turning loosely defined projects into clear plans and repeatable steps that others can follow.
- You're excited by the idea of being the first Deployment Engineer and helping shape how this function grows.
- You're motivated by direct customer impact : seeing world-class sports organizations actually use what you've helped deploy.
- You're comfortable in a fast-moving environment where not everything is figured out yet , and your experience helps bring structure.
- You want to join an international, sports-focused team working with top clubs, leagues and media organizations in Paris, New York and beyond.
- 5+ years in a technical role (e.g. deployment / implementation engineer, solutions engineer, software engineer, professional services, or similar) in a B2B or SaaS context.
- Demonstrated experience leading complex enterprise implementations or integrations for external clients.
- Strong technical skills:
- Comfortable with APIs, scripting (Python, JavaScript, Bash or similar),
- Used to working with cloud platforms (AWS, GCP or Azure),
- Solid understanding of basic networking and security concepts .
- Highly organized and proactive, able to juggle multiple projects , manage timelines, and keep stakeholders aligned.
- Proven ability to work independently in a fast-growing environment , laying foundations for scalable processes rather than just following them.
- Excellent communication skills in English , both written and spoken; able to discuss technical topics with both technical and non-technical audiences.
- Bonus points if you have:
- Experience in sports, media, broadcast or video workflows
- A genuine passion for sports and technology
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