Salesforce Administrator

Sweep is hiring a Salesforce Administrator , based in Paris , to make Sweep an outstanding resource for the climate community and a real driver of change for our planet.

Climate change is the defining issue of our time. By empowering companies with technology that helps them manage their climate impact, we believe Sweep can make a meaningful contribution to a better future for all of us.

Ok, sounds promising. What will I be doing?

As Salesforce Administrator you'll play a pivotal role in ensuring its optimal performance, security, and usability for all our teams. You will report to Rachel Vincent, Sales Ops Team Lead.

In this dynamic role, you'll be responsible for the day-to-day administration, ongoing development, and strategic evolution of our Salesforce instance. You'll partner closely with various departments (Sales, Marketing, Customer Success, Product) to understand their needs, translate them into effective Salesforce solutions, and champion best practices. You'll also be crucial in supporting the build and deployment of new Salesforce functionalities based on internal stakeholder requests.

To be more specific, this includes:

Key Responsibilities:

• Custom Object & Field Configurations: Design, create, and maintain custom objects, fields, record types, and relationships to support evolving business requirements and data structures, especially as we transition to Revenue Cloud.

• Automation (Flows): Develop, update, and maintain complex Salesforce Flows to automate business processes, streamline workflows, and improve operational efficiency.

• Data Management & Integrity: Proactively clean, de-duplicate, and maintain Salesforce data to ensure accuracy, completeness, and consistency. Implement and enforce data validation rules and data governance policies. Partner closely with our AI & Data team to ensure clean, accurate data flows from Salesforce to Snowflake for advanced analytics and insights.

• Reporting & Dashboards: Design, build, and maintain custom reports and dashboards that provide actionable insights and empower data-driven decision-making for sales, marketing, and leadership teams, potentially leveraging AI-driven analytics.

• User Management & Security: Manage user accounts, including provisioning, deactivation, and troubleshooting login issues. Build out, maintain, and audit permissions, roles, profiles, and sharing settings to ensure appropriate data access and robust security.

• Connected App & Integration Management: Configure, manage, and troubleshoot Salesforce Connected Apps to facilitate secure and reliable integration with external systems, including Hubspot (for Marketing) and sales enablement tools like Cognism and Gong , ensuring optimal data flow and usability.

• Page Layout & UI Optimization: Optimize and clean up page layouts, Lightning pages, and user interfaces to enhance user experience and ensure essential information is easily accessible.

• Bug Fixes & Troubleshooting: Diagnose, resolve, and document Salesforce-related bugs and technical issues in a timely and efficient manner, focusing on root cause analysis and responding to helpdesk tickets.

• Release Management: Stay current with Salesforce releases and new features, including advancements in AI. Evaluate, test in sandbox environments, and implement relevant updates to leverage the latest platform capabilities.

• AppExchange Management: Evaluate, install, configure, and maintain managed packages and applications from the Salesforce AppExchange.

• Ongoing Maintenance & Governance: Perform regular system health checks, security reviews, and ongoing maintenance activities. Contribute to the development and enforcement of Salesforce governance policies and best practices.

• Documentation & Training: Create and maintain comprehensive documentation for Salesforce processes, configurations, and solutions. Provide training and ongoing support to end-users to maximize Salesforce adoption and proficiency, including the effective use of AI tools.

That sounds just right for me. What do I need to bring?

Glad you asked. This is who we’re looking for:

Qualifications 🏆

• Professional level of English, French is a plus
• 3-5 years of hands-on experience as a Salesforce Administrator in a B2B SaaS environment
• Proficiency in Salesforce Sales Cloud is essential
• Experience with Revenue Cloud or a strong understanding of CPQ/billing processes is highly desirable
• Strong understanding of Salesforce declarative configuration options (Custom Objects, Fields, Validation Rules, Workflow Rules, Flows, Page Layouts, Record Types)
• Demonstrated experience with Salesforce security model (Profiles, Roles, Permission Sets, OWD, Sharing Rules)
• Proven ability to manage data quality, including using Data Loader and other data management tools (for ETL)
• Experience with Connected Apps setup and management for integrations
• Familiarity with Salesforce AI capabilities and a keen interest in leveraging AI to optimize CRM processes

Salesforce Administrator Certification (ADM 201) required; Advanced Administrator, Platform App Builder, or other relevant certifications are highly preferred.

Qualities 🧠

• Excellent problem-solving, analytical, and troubleshooting skills, with a keen attention to detail and a proactive approach to issue resolution
• Strong communication and interpersonal skills, with the ability to effectively collaborate with technical and non-technical stakeholders at all levels, and manage internal support tickets efficiently
• Proactive attitude towards platform enhancements and a desire to implement best practice solutions.

Copy that. And what’s in it for me?

You will be joining an exciting young business that wants to change the world. With a proven track record in starting companies, we’re hitting the ground running and aim to have an impact fast. Joining this journey allows you to grow with us, own your role, and really help shape our path.

You will join a dynamic team of engineers, business minds, creatives and carbon experts spread across Europe and beyond. We’re a fun bunch of people that want to work hard and enjoy ourselves while doing so. We believe in creating a calm environment that knows that life is not just work, and we’ll all be doing better work because of that.

We’re big believers in creating successful businesses that are good for everyone, including society and the planet. That’s why we’re an “Entreprise à Mission” and a Certified B Corp.

We think this might be the ride of our lives. And hopefully yours, too.