Field CTO & Strategic Advisor (French speaker)
- Use your experience of running large or complex teams, technology and digital transformations, and/or technical organisational change to help our customers to achieve their high priority objectives
- Use your practical experience with various methodologies (i.e. agile business systems, system thinking, design thinking etc) and technical leadership expertise to help customers through the mechanism of change
- Drive customer success through a 'peer-to-peer' understanding of the customer's strategy, objectives and broader technology, data and analytics needs, and through expanding successful data and analytics capabilities
- Champion and translate customer needs, working cross-functionally with support, product management, engineering, and other organisations to ensure alignment, provide feedback, and resolve critical customer situations
- Maintain and project a credible and trusted reputation within country, EMEA-wide and in specific technical area(s)
- Engage and influence a varied audience - from executive level to leaders in product and engineering teams to build meaningful relationships to drive customer success and business outcomes
- In conjunction with government affairs and other teams, you will deliver impactful thought leadership in places such as the World Economic Forum, industry trade associations, European institutions and many others
- As a senior expert individual contributor, motivate and lead virtual teams strategically and tactically to meet leadership objectives
- With your data and technology strategy background, formulate new market strategies in conjunction with Splunk vertical and value advisors
- Provide Splunk regional leadership with expert advice, guidance and support as required
- Provide timely and insightful input to other corporate functions, particularly product management and marketing
- Work cross-functionally to develop global programs and enablement supporting the broader Customer Success community
- Strong executive presence and communication skills. Ability to foster relationships with key technical leadership personae
- Demonstrate understanding, based on experience, of the choices, benefits and pitfalls when implementing business impacting data analytics, security and/or observability systems
- Practical understanding of technical, competitive and regulatory trends in one or more verticals
- Able to work independently and in small expert teams with autonomy of decisions making, but in partnership with other teams and corporate functions
- Understanding and appreciation of the technical, people and process aspects of organisation change and solution implementation
- Willingness to learn and desire to share learned wisdom with others, sharing and improving knowledge to improve the overall team's ability to operate and influence
- Demonstrable collaborative mindset
- Comfortable enabling and coaching others with your domain, technical and leadership knowledge
- Ability to travel up to 25 - 50% of time within EMEA region and occasionally to the US
- Technical leadership experience with ownership of core P&L and/or major investment budget
- Influenced policy, regulatory or compliance within an organisation, sector or government
- 5+ years of experience building and/or operating products/services for end consumers
- Adept at developing and implementing technical strategy, delivery systems and/or policy frameworks
- Practitioner expertise within development, technology or operational techniques, models and frameworks
- Expert level knowledge in one or more of the fields of Cyber Security, IT Operations, DevOps, Observability and/or other technical function
- Comfortable presenting (on stage, podcasts, webinars, etc.) and producing written thought leadership (blogs, ebooks, etc.)
- Track record of positioning major technology and/or business transformation investments with an executive audience
- Expert level knowledge of advanced or emerging data analytics or other technology area
- Competency in other EMEA languages as well as knowledge of Splunk (the company), Splunk (the technical capabilities) and the typical use cases
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