Sales Operations Manager

The Role

Are you passionate about driving commercial performance through operational excellence? We’re looking for a dynamic Sales Operations Manager (F/H) to support our sales teams and optimise effectiveness through streamlined processes, data-driven insights, and collaborative execution.

Based in Paris, this hybrid position offers the opportunity to work closely with cross-functional teams, ensuring smooth operations, strategic alignment, and high-quality support to drive sales performance. You’ll contribute to key initiatives, lead process improvements, and serve as a central point for operational efficiency.

You’ll be joining an inclusive, innovative global FMCG business supported by 25,000 employees worldwide. With a collaborative culture and international footprint, this is your chance to make a tangible impact locally while contributing to global success.

Principle Accountabilities

• Oversee and coordinate sales support functions, ensuring alignment with internal processes and performance goals.
• Support the implementation and execution of sales initiatives, KPIs, and forecasting processes.
• Deliver reporting, analytics, and insights to track sales performance and drive decision-making.
• Act as the escalation point for complex issues, non-standard orders, or operational bottlenecks.
• Manage operational projects in collaboration with marketing, finance, and supply chain.
• Support and mentor junior team members, promoting best practices and knowledge sharing.

Skills and Experience Required

• Proven experience in Sales Operations, Commercial Support, or Business Operations - preferably within FMCG or B2B environments.
• Strong understanding of sales processes, forecasting, and performance metrics.
• Excellent analytical and problem-solving skills with a hands-on approach to operations.
• Ability to engage and influence cross-functional stakeholders and senior leadership.
• Fluency in French and English (written and verbal) is essential.
• Proficiency in CRM tools (Salesforce preferred) and Microsoft Excel/Power BI.

What We Offer

In return for playing your part in building our future, you will receive a comprehensive compensation package with salary, bonus scheme and further benefits as well inspiring places to work and collaborate with purpose. Here at Imperial we will give you the opportunity to grow and learn, innovate at pace and be a part of our purpose to forge a path to a healthier future for moments of relaxation and pleasure for our consumers.

Everyone Belongs

Everyone belongs in Imperial. We are proud of being a truly inclusive organisation. We encourage and welcome applications from people of all ages, genders, ethnicities, nationalities, disabilities, sexual orientation, religions or beliefs and of neuro divergence. We give fair and equal consideration to all our applicants. Please contact us at [email protected] to let us know if we can provide support in helping you complete an application and/or attend an interview.

About Us

We're a truly international company, fourth largest in our industry and operating across 120 markets. An inclusive, innovative global FMCG business supported by 25,000 employees. As we embrace a new era of growth, we are transforming. Our ways of working and culture are driven by a challenger mindset, constantly questioning the status quo where people can bring their best selves to work. Our agility and collaboration are driving our ambitions, innovation and success all supported by our award-winning development programmes that creates exciting and rewarding career opportunities for all. Encouraging inclusion at local levels and supporting a developing and robust diversity agenda globally, we’re fully committed to creating and maintaining an environment that celebrates and respects difference.

As a matter of policy, Imperial Tobacco or its subsidiaries never requests or requires payment as part of any recruitment process.

Everyone Belongs