Manager CIB Fraud Risk Management (f/m/d)

Manager, CIB Fraud Risk Management

At HSBC, our purpose is opening up a world of opportunity and by joining our team, you can be part of something bigger! We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible.

The responsibility for Fraud Risk Management is within the functional remit of the First Line of Defence (1LOD) and has been established as an enduring Global Fraud Risk Management function supporting Corporate and Institutional Banking (CIB). The primary role purpose is to support the business in identifying and mitigating payment and card fraud risk and make informed risk decisions.

We are currently seeking hiring for the role of Manager, CIB Fraud Risk Management (Europe).

What you will do:

The role holder will primarily support a focus on Fraud Risk Management for CIB in Europe, responsible for developing, implementing, and overseeing management strategies and deliverables with a core focus on Card and Payment Fraud..

In this role you will:

• Mitigation of 3rd Party fraud risks (Payments and Cards) within CIB in Europe (HCIB) to ensure key fraud risks are identified and managed
• Contribute in highlighting common issues, risks and best practice by working with the frontline, Global Payment Services (GPS) and Global CIB Fraud teams (1LOD & 2LOD), and outsourced partners including HBUK Fraud and BPCE (external)
• End to end oversight of outsourced controls, read across of fraud related issues and issue management.
• Completion of regulatory fraud reports expected by our regulators (e.g. OSCAMP, REP017, Unauthorised Fraud notification, Transaction Risk Analysis (TRA))
• Management of the CIB Fraud governance framework for Europe, timely and accurate reporting to Group committees/ external stakeholders and development/use of MI and issues reporting to address and/or risk accept identified residual risk levels
• Holistic review and challenge of investigations following disputes of bank card transactions by cardholders, notably files with significant net losses or escalated by our external/internal service provider for advice (reimbursement or rejection of the cardholder's request), or new fraud scenarios

You should apply if you have:

• Ability to work independently and apply judgement/critical thinking to identify risks and trends.

• Excellent written and spoken communication skills; an ability to communicate with impact, ensuring complex information is articulated in a meaningful way.

• Good command of office tools (Word, Excel, Powerpoint).

• Detail orientated with the ability to collect, organise and interpret statistical information

• Knowledge of Payment and Card fraud typologies would be an advantage.

• Good understanding of the HCIB organization with experience in working across multiple geographies advantageous.

• Spoken and written fluency in French and English

Even if you feel you do not meet 100% of our qualifications, we encourage you to apply, if you believe this role is right for you.

What you’ll get in return:

HSBC has been certified “ Top Employer 2026” in Europe. This recognition from the Top Employers Institute rewards our HR practices and recognises HSBC as an HR Leader in several countries in Continental Europe. Not only is HSBC a great place to work, but we also offer the following unique and exciting benefits & opportunities!

• We’ll help you progress your career, including access to development programmes , through HSBC University and our Degreed platform
• You can work your way and will have a say in when, where and how you and your team flexibly work together
• Our benefits will give you financial security , and can include company savings plan (PEE), savings plan for collective retirement, mutual insurance for you and your family, loyalty bonus, a Time Savings Account to monetize untaken off days (CET)…
• A Work Council which offers ticketing, travel, sports, legal aid, Christmas vouchers, Summer break vouchers…
• Our family-focused benefits can help you to support your loved ones and include family events days off (wedding, civil union…), additional maternity or breastfeeding leave, birth bonus, partial reimbursement of childcare costs, assistance to employees taking care of a relative with disability…
• We’ll give you a huge range of resources that support your well-being (yoga, sophrology, Mindfulness app)
• You’ll have international opportunities - this can be your place to start and branch out to anywhere we have offices
• A work environment that promotes Diversity & Inclusion , where you’ll be able to join our different Employee Resource Groups
• These benefits are on top of local usual benefits in France (refund of transport fees at 50%, 5 weeks of paid vacation & RTT, meal voucher card or corporate restaurant depending on location)

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. We are committed to removing barriers & ensuring careers at HSBC are inclusive and accessible for everyone to be at their best.

If you have a need that requires accommodations or changes during the recruitment process, please let us know.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

For further information on building your career at HSBC, please visit: