Digital Resilience Officer

Why AXA? Every day, we work together for human progress by protecting what matters. A mission that puts a smile on your face and makes you want to get up in the morning!

One of the world's leading insurers in the protection of property, people and assets, AXA is 145,000 employees and contributors who are committed to our customers on a daily basis , 51 countries in which we distribute our products and services and more than 90 million customers who place their trust in us worldwide. As a responsible corporate citizen, AXA is committed to social and environmental causes on a daily basis . We are committed to an inclusive policy that recognizes and values individual differences. Do these ambitions speak to you? Then come and change the world with us!

YOUR WORK ENVIRONMENT

The headquarters of the AXA Group (GIE AXA) brings together our corporate activities. It provides guidance and support to subsidiaries around the world, to ensure the coordination and monitoring of the Group's global strategy, the application of its standards, the consistency of commercial approaches and the sharing of best practices. The headquarters gathers approximately 1000 employees and is distinguished by its strong international culture (45 nationalities), which makes it a rich and stimulating place to work.

Within the Group, you will join the Security department, which covers the three components of Security: Information Security, Operational Resilience and Physical Security.

Within this Department, you will be part of the Operational Resilience team. You will contribute to the management of the Digital Resilience program, focusing on IT Service Continuity Management and DORA Security compliance, in alignment with AXA Group Standards.

YOUR ROLE AND RESPONSABILITIES:

Operational Resilience Support & Collaboration

• Support stakeholders in the implementation of the GIE AXA Operational Resilience and ITSCM strategy
• Assist in maintaining relationships with the Group to ensure alignment with the GIE AXA strategy
• Support interactions with Information Security, Physical Security, IT, audit, and compliance regarding the Operational Resilience scope

Business Coordination

• Assist in updating the Operational Resilience Policy, plans and procedures to align with regulations and AXA Standards
• Participate in the deployment and execution of BCM and CM
• Assist in identifying improvement opportunities to strengthen operational capabilities
• Identify and communicate recovery requirements to support functions
• Participate in business impact analysis campaign
• Facilitate training and communication to ensure that correspondents and staff are aware of their responsibilities as defined in plans and procedures
• Assist in managing OR projects and report on progress and risks

IT Service Continuity Management

• Define and ensure implementation of the GIE AXA IT Service Continuity Management Strategy
• Develop, deploy and ensure compliance to the GIE AXA IT Service Continuity Management Policy
• Act as a point of contact for IT Service Continuity Management inquiries
• Define, plan and deploy the DR & back-up tests
• Define and lead IT Service Continuity input to Operational Resilience horizon scanning activities, to establish future developments and identify areas of risk
• Ensure training and guidance for implementing and testing IT Service Continuity Management

DORA Security Compliance

• Implement and maintain the Group Operational Resilience DORA instructions and guidelines
• Coordinate with relevant stakeholders in the Security department to identify, assess, and mitigate risks related to DORA
• Monitor and report on the status of DORA initiatives related to Security, the mitigation plans and KPIs
• Ensure that Security-related topics are adequately addressed and considered by the relevant parties involved
• Participate in the Incident Management reporting related to DORA in collaboration with the IT and Information Security teams
• Collaborate with IT, Procurement, and Risk Management to ensure compliance with Group DORA requirements

YOUR PROFILE

Take a look at this handy list to help you decide if you’ve got the right skills and experience for this role. We’re looking for someone with:

• Master’s degree in Business or Engineering (IT, Security, Management, Risk Management)
• Professional certifications preferred (Business Continuity Institute / ISO 22301 Business Continuity Lead Implementer or Auditor / ISO 31000 Risk Manager / ISO 27001 Lead Implementor or Auditor)
• Demonstrated BCM and/or IT Service Continuity management experience (minimum of 4 years)
• Cloud Architecture Knowledge: A deep understanding of cloud architectures, particularly the resilience offerings of major cloud service providers (CSPs). This includes knowledge of multi-zone and multi-region resilience solutions, which enable the design of systems that can withstand failures by distributing workloads across different geographical locations
• DevOps and Automation Skills: Good knowledge in DevOps practices and automation tools is crucial for ensuring resilience, and manage cloud infrastructure efficiently, reducing downtime and minimizing human error
• Good understanding of managing risk oversight of operational resilience, compliance with laws and regulations, business disruptions / continuity incidents, business and/or IT continuity programs and projects, third party’s assurance, crisis management scenarios and response and recovery planning,
• Knowledge of IT processes and standards of good practices (ITIL, COBIT…)
• Knowledge of DORA regulation
• Fluent English (speaking and writing)
• Strong written and verbal communication skills
• Sense of urgency, emotional intelligence, ability to escalate properly
• Strong ability to work as part of a team

WHY JOIN US

You will join:

• A responsible company, towards people, including its employees and customers, and towards the planet
• A company with strong values
• A company promoting internal mobility and the training of its employees
• A company offering many benefits (learn more here: Reward & Benefits | AXA Group )
• A flexible company, allowing hybrid work, in the office and from home.

In line with our commitments, we celebrate each new hire by taking action for global reforestation: we plant a tree for every recruitment. So, are you ready to apply?