Backend Engineer - Journey Enablers Team

Join our Movement and Champion Restaurant Culture!

At TheFork we believe that the best things in life happen around the table.
As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world's favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.

We're part of the Tripadvisor Group and proud to be building a diverse, people-first culture where "respect", "ownership", "growth" and "better together" values thrive.
If you're passionate about food, technology, and making a real impact, your seat at the table is ready.

Discover life at TheFork

What you will do:

• The Journey Enablers team sits at the heart of the Core and Commons tribe at TheFork.Our goal is to build transversal non-functional capabilities that are consumed by all tribes.
• The team's scope includes Authentication, Translation management, Transactional communications (SMS, Emails & Push notifications), Geo referential system and more
• The team is responsible for building the enablers strategy and ensuring the technical excellence of the core components, in other words:
• Designing components that are up to date with the technical standards
• Building maintainable and scalable core components
• Building and maintaining third party integrations with multiple providers (Twilio, Phrase, Braze to name a few)
• Ensuring smooth integration with customer facing capabilities
• Delivering the necessary tools to the feature teams using our components (dev portals, documentation, guidelines, test utils...)
• Providing the technical KPIs to monitor the components execution health

• The team is not directly in charge of implementing the new features for the end user. Instead, in addition to its own projects, the team will support the "customer-facing" teams by providing new capabilities in the core components when needed.

• The Journey Enablers team is already composed of 3 engineers (Backend developers), mostly senior profiles . The team is distributed across different locations (France, with contractors in Portugal)

• The technical stack used by the team:
• GraphQL for front-end APIs
• NodeJS & Typescript for backend services structured in a microservice-based architecture
• Json RPC for internal communications with services
• PHP / Symfony for a few legacy components that are being decommissioned
• Storage is mostly handled by PostgreSQL & ElasticSearch
• Domain events are propagated through RabbitMQ as an event bus
• Our websites and servers are monitored with Datadog for 24x7 operations and ease of troubleshooting
• We are 100% Kubernetes & AWS for orchestration & hosting

• As a backend engineer in the team, you are expected to contribute to the team's roadmap & delivery
• Working closely with our product manager, tribe architect & staff engineer on the functional and technical discovery of new features (understanding requirements, defining technical analysis and scoping the technical tasks)
• Working closely with your fellow senior engineers on the development and delivery of these features
• Helping our QA team during testing and validation
• Collaborating transversally with other teams from all the tribes across the engineering department to build cross functional functionalities
• Producing relevant documentation for processes in the team's scope
• Continuously improving the team's processes and KPIs

You Must Meet These Critical Qualifications

• You are an experienced software engineer with several years of experience building backend services and applications
• You have a solid technical background in web technologies (3-5 years )
• You have an appetite for technical challenges and a first experience with distributed architectural patterns in a microservice environment
• You are rigorous, dynamic & curious with an agile mindset and a strong team spirit that allow you to adapt to a changing environment
• You have experience building software with a problem-solving approach leveraging customer inputs in an iterative manner ("Product Discovery")
• You understand writing code is not your only job, you are also able to challenge product and stakeholder decisions , you need to " think first " with some analysis phase, after the release, you are monitoring, writing documentation, and communicating about what has been delivered.
• You are comfortable writing and speaking in English.

You Can Impress With These Additions

• You have great communication skills including the ability to explain your work to both technical and non technical stakeholders
• You have a basic knowledge of GraphQL and PHP/ Symfony (that could be useful in this position)
• You have a good understanding of SQL databases and SQL queries
• You are comfortable working in a distributed remote team with engineers in various locations (but within the same timezone)

What we offer you:

An awesome team

A permanent contract (that can be useful in life)

Flexible working environment (2 days home office per week + up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)

Competitive fixed salary and bonus

Lunch vouchers available for each working day (because yes, we like to try our best restaurants)

International teams and a multicultural environment spanning 10 offices across Europe

Highly inclusive working environment

Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc

Continuous learning and development programs

Free access to the Calm app to help you build resilience wherever you are in your mental health journey

Dedicated parental leave and caregiver leave policies (12 weeks fully paid)

Health insurance

Life & Disability Insurance at no cost to the employee

Amazing offices with dining, coffee points and leisure area

Team building events

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application, interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to [email protected] . Our HR team will review the request and respond accordingly.

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