Head of Partnerships - CDI - Paris - M/F/D
About companyWHO ARE THEY ? ðPartoo is a B2B SaaS scale-up who is committed to helping local businesses, large companies or SMEs to get closer to their customers. To do this, they have developed an all-in-one platform and different solutions that revolve around 3 value propositions: Get Found, Get Chosen and Get Clients.Through these 3 propositions, they have developed several products that adapt to changes in the customer purchasing journey:ð Get FoundPresence: Synchronize store information on main platforms (Google, Facebook, Waze, etc.), directories and GPS.Store Locator: Help customers find the store that’s right for them with up-to-date local data and dedicated filters on retailer websites.Social Media: Manage posts on Facebook, Google, Instagram, etc.ð Get ChosenReview: Centralize, reply to and analyze customer reviews received on Google and Facebook.Booster: Get additional positive reviews on Google through SMS and QR codes.Messages: Centralize and reply to all chat messages received via Google Business Messages, Messenger and soon also via Instagram, whatsapp, etc.Some key figures ð—> Happy at Work label and the best Glassdoor rating on Frenchtech environment 4.9/5 with more than 200 reviews ️️️️️️️️️️—> 400+ happy employees, 36 diffrent nationalities, office in Paris and Barcelona ð—> They manage 200,000 points of sale and work cross-functionally with +650 chains (Carrefour, Generali, Toyota, Decathlon, Essilor, etc.) and +4,000 SMEs in around 100 countries.DescriptionAfter a successful transformation phase, Partoo is entering a new chapter: acceleration. We are a profitable, fast-growing European scale-up (French Tech 120, B Corp) on a mission to become the reference for local customer experience for multi-location businesses.Our platform helps brands and retail networks manage their visibility, reputation and customer conversations across search engines, maps, social networks and AI search. Founded in 2014, ~330 employees, ~38M ARR, growing across Europe, MENA and LATAM.WHY THIS ROLE, WHY NOW ðPartnerships are a top strategic priority. In France, the partner ecosystem is rich but largely unstructured; in MENA and LATAM, we mostly sell direct. Our next chapter: conquer Europe and scale through indirect channels, alongside our direct sales motion. As Head of Partnerships, you will define, execute, and scale our partnership strategy across EMEA.TEAM ðYou report to Xavier Artiguebieille, Chief Revenue Officer, within the Revenue department.You start with one Partner Manager: this is first and foremost a hands-on role.You work hand in hand with Sales, AM, CS, RevOps, Product and Marketing.MISSIONS ð1. Strategy & channel ownershipValue-Added Resellers (VARs), ~60% of your focus: build and scale reseller agreements with digital marketing agencies, consulting firms, CX and insights firms, IT solution providers, and integrators who bundle or resell Partoo to their client base.Technology Partners (ISVs & SaaS integrations), ~30%: work with software partners (CRM, POS, ERP, reputation/survey platforms, AI tech) to build joint integrations, increase product stickiness, and launch co-marketing initiatives.Referral Partners, ~10%: set up business introducer models (referral fees) with consultants, industry advisors and complementary vendors to generate qualified leads and co-selling opportunities.2. Partner lifecycle & ecosystem growthSourcing & closing: identify, pitch, negotiate and close high-value partnership agreements in our target markets.Enablement & success: design training, certification, sales collateral and co-marketing programs so partners become autonomous and perform.Relationship management: be the executive contact for our key partners, run quarterly business reviews (QBRs) and joint pipeline reviews.3. Cross-functional alignmentSales, AM/CS & RevOps: build clear rules of engagement, joint pitch flows and attribution tracking for partner-led and co-sold ARR.Product & Tech: prioritize partner integrations with Product and Engineering leadership, based on strategic value and client demand.Marketing: co-build partner campaigns, webinars, events and partner portal content.4. Performance & governanceSet up the KPIs and dashboards that steer the channel (partner-driven ARR, deal flow, conversion rates, integration health).Your success will mainly be measured on partner-influenced ARR and pipeline.EXPERIENCES AND SKILLS ð¼Revenue-driven: proven track record of generating indirect ARR and pipeline through partners. Our number one criterion.8 to 10+ years of experience, including 5+ years in B2B SaaS partnerships, channel sales or business development.Experience negotiating VAR, referral and tech integration contracts, including commission schemes.Knowledge of digital marketing, local SEO/GEO, MarTech, CX or SaaS ecosystems.Strategic and hands-on: you set the vision and build the operations yourself.Fluent English; French is a strong plus, as are Spanish, Italian or Arabic. Regular international travel.HIRING PROCESS ðStep 1: TA interview with Julien Maillot, Head of TalentStep 2: Hiring manager interview with Xavier Artiguebieille, CROStep 3: Business caseStep 4: Business case debrief with Xavier and StakeholdersStep 5: Final round with Thibault Levi-Martin, CEO, or Thibault Renouf CEOCOMPENSATION ðOTE between 110K and 125K: fixed between 90K and 100K plus quarterly variable, with overachievement.Fair pay grids built with Figures, quarterly feedback and annual review.WORK ENVIRONMENT AND BENEFITS ðWork environment : Eco-responsible offices in Paris 18, accessible to people with disabilities (RQTH).Committed company: B Corp certified, ranked French Tech 120, Disability Agreement (Accord Agréé Handicap), ISO 27001 standard, 2 volunteer days/year offered, internal groups such as [email protected] & well-being: Health insurance and mental health prevention support with Alan, coaching sessions withMoka.care, partnership with Gymlib (4,500 gyms, 300 activities).Daily life: Worklife card with meal vouchers, sustainable mobility allowance, CESU.Flexibility: 6 RTT days per year in addition to paid leave. 2 to 3 remote working days per week, plus 6 additional weeks per year after the probation period.CSE: Ensures employee well-being, safety, health and working conditions, and offers benefits via the Leeto platform.Collective life: Company retreats, events and shared moments such as card tournaments, sports challenges, yoga sessions, cooking workshops. Whatever your interests, you will find a group that suits you, and we actively encourage inclusive initiatives so everyone can connect and share.To go further: These elements are complemented in our Culture Book, which covers our culture, rituals, career paths and internal practices. Feel free to consult it.How we hireHow we hireAt Partoo, we’re committed to assessing your application fairly and transparently. With equal skills, this position is open to people with disabilities or equivalent status, in accordance with Article L5212-13 of the French Labour Code. We’re actively committed to their employment, notably through dedicated initiatives and our Disability ERG, and more broadly to strong environmental, social and inclusion commitments, recognised by our B Corp certification. If you need any accommodation during the process, just let us know and we’ll adapt.When it comes to tools, we use AI to optimise certain steps of our process. Applications are pre-screened by AI based on criteria defined upfront with our management teams, and AI also supports us with note-taking during interviews. It helps us be more responsive and give you more attention during our conversations. Every application is then reviewed and every decision is made by our recruitment team. Interviews are only recorded with your consent, which you can decline at any time with no impact on your application. Finally, your personal data is processed in compliance with the GDPR, within a secure environment aligned with the requirements of the ISO 27001 standard.Profile
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