Payment Product Manager | Merchant Solutions

About

Swan is Europe’s embedded banking specialist. We empower software companies to embed banking features like accounts, cards, and payments directly into their products, under their own brand.Swan processes over €1.5 billion in monthly transactions for more than 150 companies - like Pennylane, Indy, Agicap, Libeo, and Lucca. Founded in 2019, the company has received growth capital from leading investors such as Lakestar, Accel, Creandum, Bpifrance and Eight Roads. Swan is a principal member of Mastercard and a licensed financial institution, regulated by the French banking authority (ACPR).

Our mission

Banking belongs in business software

Many software companies already serve small businesses incredibly well: helping them send invoices, run payroll, manage inventory, and more. They’re on a mission to become the central hub for managing every aspect of business life.

But when it comes to financial workflows, there’s still a gap. Too many critical tasks like managing cash flow, tracking payments, or reconciling accounts happen outside the software, across spreadsheets, email threads, banking portals.

It’s a missed opportunity. Business software shouldn’t just record financial activity — it should run it.

To learn more about us: ; .

Job description

The Payment Group at Swan leverages industry knowledge, payments expertise, and general insight to build and operate the API-based banking products and the platform that power cash collection, cash storage, and money movements for all Swan financial products.

Ultimately, the group is working toward a future in which all the complexities of handling money are hidden from Swan's partners and end-users—whether that's adopting new payment methods, reconciling various entries (technical, accounting, and cash), integrating with banks and financial partners globally, or addressing regulatory obligations.

Within this Group, the Payment Product team sits at the intersection of Strategy, Go-To-Market, Compliance, Design, and Tech. The team oversees all stages of the product lifecycle—from discovery to sale—while aligning with the company's global strategy and core objectives. The Payment Product team, consisting of Lead Product Managers and Product Managers, ultimately owns the payment product roadmap.

The Payment Product Manager leads the strategy and roadmap for a key area of our payment banking product.

They develop scalable, high-impact solutions within our payment platform by collaborating with clients, internal teams, and financial providers (card acquirers, credit institutions, etc.). This involves evaluating evolving specifications and translating them into thoughtful product capabilities.

As a Product Manager l Merchant Solutions, you will focus on the Merchant & Account Funding product area, reporting to the Lead Product Manager, and contributing to our vision of building simple and comprehensive payment acceptance solutions to serve European SMBs and boost deposits. You'll have complete ownership of this product domain, working directly with industrial and financial providers outside Swan. Your responsibilities include solving complex challenges—such as enhancing the merchant experience and payment adoption, introducing new payment methods for online and in-store transactions (including terminals and TapToPay), and launching innovative value-added services for merchants.

Preferred experience

✨ You’re a great match if:

• You have 2+ years of experience in Product Management with end-to-end lifecycle management from discovery to release, or relevant experience as an operations/technical account manager in the Fintech/neo-banking industry.
• Knowledge of the payments industry is a plus.
• You possess strong analytical skills and can quickly become a subject matter expert in complex products.
• You're tech-savvy with a genuine passion for technology and product development.
• You have excellent interpersonal skills, thrive in international teams, and are enjoyable to work with.
• You adapt well to changing requirements in a fast-paced environment.
• You are fluent in English.
• Our ideal teammate: Empathetic. Skilled. Frank. We love to challenge each other, and we leave our egos at the door.

It’s okay if you don’t tick all the boxes — don’t let imposter syndrome prevent you from applying! 🙌 

Swan is committed to providing a caring work environment for all employees, regardless of age, sex, disability, sexual orientation, race, religion, or belief.

When it comes to recruitment, we’re interested in your work experience, skills, and overall personality. Because diversity makes the workplace stronger and is necessary for Swan’s success, we are intensifying efforts to incorporate concrete actions to help us improve in this area.

About Swan

✨ Perks of being a Swanee:

• Holidays : 25 days + RTT 🏝️
• Meal Vouchers: We provide a Swile card to cover your meals on work days. 🥗
• Transport: Monthly mobility package for employees. In accordance with the company agreement for sustainable mobilities, you can now use your mobility package to pay for alternative commuting modes. 🚇
• Health insurance (mutuelle) : Alan . This is Swan's health and welfare insurance. 🚑
• Sports : Thanks to our partnership with Classpass and Gymlib , you can enjoy advantageous discounts on subscriptions. They offer a wide range of sports activities as well as wellness activities. 🏋
• Well-being support: access to Moka Care for mental health and wellness. 🧘
• Hybrid remote policy : We offer the possibility of working from home for 2 days per week. 🏡
• Offsite : Once a year we gather to reconnect, deep-dive into big topics, and relax. 🤝
• This isn’t a perk, it should be the rule, but diversity and inclusion are important at Swan. We’re working hard to get better every day.

✨ Our values:

Swan’s core values guide our actions daily. Individually, they may seem obvious, but together, they form a unique culture.

Simplicity: Leonardo Da Vinci said: “simplicity is the ultimate sophistication.” If something's convoluted or confusing, we work extra hard to break it down. - Making complex things simple is what we do.

Long Term : We always play the long game, whether it's to support our partners in their growth journey, or make tangible commitments to climate action.

Excellence : We are a team of experts who consistently go all out to create pixel-perfect banking services and exceed our partners' expectations— whatever it takes.

Be Human : We believe in the power of kindness and the importance of acting with integrity. But embracing our humanity extends beyond interpersonal interactions, it means caring about greater issues that affect our planet.

You can find out more about our culture .

Recruitment process

• 30-minute interview with a Talent Acquisition Specialist
• 45-minute interview with the Lead Product Manager | Merchant & Account Funding
• Take-home project/business case
• 30-minute presentation of the business case to the Lead Product Manager and VP Product & Operations - Payment, followed by a 30-minute interview with the VP Product & Operations - Payment
• Final interview with the Chief Product Officer