Project Manager Operation Intern

Hello, we're MakiPeople

MakiPeople is solving one of the biggest problems in HR: recruitment.

In 2024, Maki has experienced extraordinary growth of 300%, transforming hiring for industry leaders like H&M, BNP Paribas, PWC, Deloitte, Capgemini, FIFA, Clarins and many others, achieving 80% automation of screening and interviews, 3x faster time-to-hire and 20% lower turnover.

Beginning 2025, we were thrilled to announce we raised a $28.6M Series A to revolutionize HR with conversational AI agents .

Led by Blossom Capital, with participation from DST Global and existing investors Frst, GFC, and Picus Capital, this funding will fuel our geographical expansion and our product development.

Our mission is to give human resources more-than-human powers , as we believe the future lies in a powerful mix of human ingenuity and AI-driven intelligence.

Our agents don't just assist-they do the work , enabling teams to focus on strategic priorities, unlock creativity, and drive meaningful organisational impact.

And to do so, we are expanding our Customer Implementation team: you'll play a key role in ensuring clients experience a seamless setup and a powerful start with our platform, joining a dedicated team that's passionate about crafting exceptional Implementation experience s.

Now is the perfect time to join us. You'll see the direct impact of your work, help shape the future of recruitment, and ensure that both our clients and candidates have the best possible experience with MakiPeople.

We're truly honoured you're considering joining us at MakiPeople, and we hope this opportunity inspires you to apply

We look forward to meeting you

About the Assessement Operations team

The Assessment Operations Manager at Maki holds a pivotal role at the intersection of operational excellence, candidate experience, and AI-driven innovation. Your primary mission is to ensure that Maki's assessments and operational processes scale smoothly, delivering a seamless and engaging experience for both candidates and recruiters.

You'll be at the heart of our assessment engine, supporting the creation, improvement, and deployment of a high-quality and constantly evolving test library. Working closely with internal stakeholders, you will help structure and optimize the workflows that make our assessments both scientifically robust and operationally efficient.

In this role, you're not simply running processes; you're building the foundations of scalability. You will collaborate with Paul-Louis (COO), Mathilde (Team Lead), Luis, Leo, and Hugo (Project Manager - AI Automation) to identify friction points, streamline execution, and ensure every operational decision contributes to stronger engagement and better adoption.

By tackling challenges head-on, you will leverage data, user feedback, and automation opportunities to continuously enhance our internal systems. Your ability to combine rigor, empathy, and efficiency will directly strengthen trust in our product and elevate the experience of every user interacting with Maki.

In this role of Assessment Operations Manager , your impact is substantial-you don't just support the day-to-day operations of Maki; you drive the evolution of our assessment experience, ensuring our AI-powered recruitment tools reach their full potential as we scale.

About your missions

Test Library Development & Innovation

• Bring our assessment library to life by designing and structuring high-quality tests aligned with market needs and customer expectations.
• Co-create AI-powered assessments that combine scientific rigor, creativity, and business relevance, ensuring each test delivers meaningful insights.
• Drive projects end-to-end - from identifying emerging skill needs and defining test concepts to producing, reviewing, and preparing content for upload on the platform.
• Continuously enrich and refine our test portfolio to keep Maki at the forefront of innovation in AI-driven assessments.

Performance Analysis & Continuous Improvement

• Analyze assessment performance using data-driven insights to continuously optimize quality, relevance, and candidate experience.
• Test and validate new assessments on the platform before public release, ensuring clarity, fairness, and seamless user journeys.
• Collaborate with the Tech team to adapt tests to platform evolutions (new layouts, languages, immersive formats, new features).
• Proactively improve internal workflows by leveraging automation and generative AI tools to increase efficiency and scalability.

Custom Assessments & Business Support

• Create tailored, on-demand assessments to meet specific customer needs, ensuring alignment with their hiring strategy and competencies framework.
• Support GTM and Implementation & Sucess teams by providing expertise on assessments and contributing to client-facing initiatives.
• Equip internal teams with key insights about our tests - including structure, positioning, performance, and use cases - to strengthen alignment and commercial impact.

Cross-functional Collaboration

• Work closely with Product, Tech, Science, Sales, Care, and Success teams to ensure assessment quality and operational excellence.
• Act as a bridge between content creation and technical implementation, guaranteeing that every assessment is both scientifically sound and platform-ready.
• Contribute to shaping internal best practices and team processes as one of the early contributors to Assessment Operations at MakiPeople.

As an Assessment Operations Intern at MakiPeople , you won't just execute - you'll actively shape how we build, optimize, and scale our AI-powered assessments.

We believe ownership is shared, impact is collective, and innovation comes from every team member. Your work will directly contribute to delivering exceptional experiences for candidates, recruiters, and customers alike.

Our ideal candidate

• You are strongly motivated to join a small but fast-moving company
• You are detail and result-oriented , and demonstrate strong rigour in everything you do
• You are analytical and enjoy solving problems
• You enjoy and are able to handle several tasks at the same time in a fast pace working environment
• You demonstrate drive and ambition - we're growing fast and expect you to grow along with us
• You have an entrepreneurial mindset - you have a proactive attitude, enjoy freedom and autonomy, and act like an owner
• You are fluent in French and have a strong level of English (oral and written)

A note on diversity @MakiPeople

"Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles."

Your progression with us

• Make a Real Impact: As part of our small, dynamic team, your contributions will have a direct and visible impact on the company's success. Your work truly matters here.
• Unlock Career Growth: With plenty of learning and development opportunities, this is your chance to grow your career in autonomy, problem-solving, process design, innovation, and client management.
• Ambitious Futures Welcome: We value ambition and are excited to support your journey toward more senior roles as you grow and as new opportunities emerge within the company.
• Shape Your Path: We are committed to supporting your career evolution, offering flexible "transversal" mobility opportunities tailored to your aspirations and goals within the organisation.

Join us at Maki

Our vision
Give human resources more-than-human powers.

Our mission
Build the conversational AI agent that liberates HR teams, advances organizations, and expands human potential.

Our values

We are still very young and our culture is evolving as we grow together. Nonetheless, below are values we identify ourselves with:

• Play to Win - Our ambition is limitless. We relentlessly aim for the top, pushing forward to be number one.
• Push the Boundaries - Innovation drives us. We adapt, evolve, and set new standards to redefine whatʼs possible.
• Trust is Earned - Trust is our foundation. We hold ourselves to the highest standards of transparency, security, and responsibility.
• Embrace Intensity - Speed and precision define our approach. We execute with urgency, focus, and purpose to create immediate, tangible impact.
• Stronger together - We succeed as one. Collaboration, shared purpose, and collective ownership are at the heart of our progress.

Our process together

We want to offer the best candidate experience possible by letting everyone apply, ensuring that the process lasts ~3 weeks from the moment you get invited to the first step.

Step 1: A short assessment on Maki (~25mins)

This is the occasion for you to discover our product more in-depth and to demonstrate your fit, skills & motivation (~25mins)

Step 2: A call with your hiring manager (~45mins)

If we believe you may be a good match, we'll arrange a first call with your hiring manager to cover the basis: your experience, your vision of the role and your interest in joining us.

Step 3: A call with one of your future co-worker(~45mins)

Those structured conversations (steps 2 & 3) aim at covering skills we would have not covered in the assessment as well as your fit to our values & vision. At any point, you'll have the opportunity to ask all your questions, including the tough ones.

Step 4: Your offer

If we have a match, we will send you an offer asap.