Cash Collection Specialist H/F - Paris

LumApps is now more than just an Employee Experience Platform — it is an AI-powered Employee Hub that supports companies in their digital transformation of communication, collaboration, and engagement with their customers, partners, and above all their employees.

Our platform is a proven leader in this dynamic market with a truly unique vision and product. It has been deployed by Fortune 500 clients around the world and is delivering meaningful business benefits. LumApps is identified as a leader in Gartner's Magic Quadrant for Intranet Packaged Solutions as well as in Intranets Forrester Wave, and regularly selected for the French Tech Next40/120 program.

✨ In 2025, LumApps strengthened its leadership position by partnering with Beekeeper , a pioneer in frontline employee experience solutions. This strategic collaboration expands our reach and impact across all types of workers — from HQ to the frontline.

Our mission: To make people feel that they belong and have a purpose.

To create an environment where all employees are engaged and work together towards the same goal. Over 700 leading companies trust our solution to:

Improve the productivity of their teams with our AI-powered Collaborative Experience Platform integrated with both Google and Microsoft collaborative suites,

Transform employees into real ambassadors of their company,

Make employees more efficient and better connected to their peers and relevant information, regardless of their location, with the tools and information they need at their fingertips,

Help companies reduce turnover, accelerate employee onboarding, better collaborate and share knowledge, and even improve their customer experiences.

With a team of over 600 Lumies spread across 11 offices (Lyon, Paris, Lille, Sophia Antipolis, London, Barcelona, Hamburg, Austin, Tokyo, Zurich, Krakow), we support large enterprises all around the world. Over the past year, we have been driving an ambitious phase in our journey under the impulse of our new shareholder Bridgepoint, aimed at propelling us to become the clear leader in our market and shine worldwide in our industry. We are looking for individuals who are excited to actively participate in this transformation.

If these core values sound like you: "be bold, do amazing things" , "say what you mean, do what you say" , "one team, same mission" , "always be evolving" : apply now!

*Team* 

In this role, you will be the driving force behind optimizing our global cash flow. Based in our Paris office, you will manage international accounts receivable (AR), mitigate credit risks, and build strong relationships with B2B clients worldwide. This role requires a unique blend of financial precision, cross-functional collaboration, and the diplomacy needed to maintain an excellent customer experience.

*Missions*

• Global Collections & AR Management - Proactive Collection: Execute and manage end-to-end collection strategies for global B2B enterprise accounts across multiple regions, time zones, and currencies.

• DSO Optimization: Monitor aging balances and drive the reduction of Days Sales Outstanding (DSO) to maximize LumApps' liquidity.

• Dispute Resolution: Partner with international customers, Sales, Customer Success, and Legal teams to investigate and resolve complex billing discrepancies swiftly.

• Reporting & Analysis - Cash Forecasting: Provide the Senior Billing Manager with accurate weekly and monthly cash collection forecasts.

• Ledger Accuracy: Ensure the accounts receivable ledger is meticulously reconciled daily and that unapplied cash is allocated accurately.

• Metrics Tracking: Build and maintain accurate comprehensive and automated dashboard to the attention of Senior Management. Track, analyze, and report on key AR metrics, identifying trends or potential risks in delinquent accounts.

• Process Improvement & Automation - Dunning Automation: Optimize and maintain automated dunning workflows and collection sequences to ensure scalable, hands-off communication for low-risk accounts.

• System Integration: Partner with internal billing and IT teams to eliminate manual work by improving the data sync between Salesforce, NetSuite, and specialized collection software.

• Workflow Optimization: Identify bottlenecks in the current dispute-to-cash cycle and design automated alerts or routing systems to accelerate internal resolution times.

• Tool Benchmarking: Proactively research and recommend AI-driven collection tools or features that can automate cash application and predictive payment forecasting.

*Skills*

• Languages: Absolute fluency in both English and French (written and spoken) is mandatory. You will interact daily with international teams and clients.

• Experience: 3 to 5+ years of experience in B2B Accounts Receivable or Collections, ideally within a high-growth SaaS, tech, or fast-paced international corporate environment.

• Scale Savvy: Comfortable navigating the financial complexities of a $150M+ ARR business (including multi-subsidiary billing and global corporate structures).

• Skills & Tools -Systems: Strong proficiency with global ERPs, CRMs, and subscription billing software (e.g., NetSuite, Salesforce).

• Excel Mastery: Advanced knowledge of Excel (Pivot Tables, VLOOKUPs, data manipulation) for high-level financial reporting.

Soft Skills :

• The "Firm but Fair" Approach: Exceptional communication and negotiation skills. You know how to secure cash collection while preserving strong customer relationships.

• Autonomy & Drive: Highly organized, detail-oriented, and capable of managing a large portfolio of accounts independently.

Why You’ll Love Working at LumApps

We’re proud to offer a work environment where people feel supported, valued, and empowered. Here’s a peek at what we offer:

  Hybrid work model – 2 days at the office, 3 days remote

RTT days – ~10 extra days off per year

Meal vouchers (SWILE) + free snacks & coffee 

‍♀️ Yoga classes  - Take a mindful break in our Paris office

Supportive parental leave and family moments — yes, even a Christmas party for your kids !

️  Health insurance (ALAN) – 60% covered + full life & disability cover

Afterworks, team celebrations & seasonal parties

Equipment of your choice

️ French & English lessons , professional development & access to Leeto CSE

We aim to celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from candidates of all backgrounds, identities, and experiences.