Freelance - Program Manager Online (F/H) - Le Wagon

About us

Le Wagon, a subsidiary of Studi, is a leader in immersive tech & AI training that has empowered over 30,000 graduates with essential tech skills. Founded in 2013 with the mission to make technology accessible to everyone, we have continuously adapted our curriculum to stay ahead of industry trends. Our supportive community and hands-on approach ensure that our students are well-equipped to succeed in the tech world.

Today, Le Wagon is present in 27 cities and more than 20 countries and online. Offered as full-time or part-time intensive courses, Le Wagon's training programs have helped our students to accelerate their careers, transition into tech, or launch their own startups. Among its alumni, numerous entrepreneurs have established over 200 tech startups and raised more than $1 billion globally.

We are looking for a Program Manager Online, for a Freelance Mission from September to December 26.

General information:

Team: Online (Operations)

Organization: 5 days a week

Duration: 4 months

Daily rate: 100/120 day rate depending on profile

Reporting to: Lead Program Manager, Online

Based ideally in Barcelona, Lisbon, Paris or Berlin - A remote contract is possible.

Role Description

After 4+ years launching successful online bootcamps, we’re taking it to the next level. In order to support our program expansion, we are looking for a talented and hands-on Program Manager to join our Online team.

Working closely with the other Operations Teams (Admissions, Engineering, Content) your role will consist in shaping and orchestrating Le Wagon’s Online Bootcamps to provide students with the world's best learning experience and support growth across all programs.

Responsibilities

1. Manage the day-to-day operations of Le Wagon Online bootcamps

• Empower, coach and support the Batch Managers (Lead Teacher managing a specific training) to provide students with the world’s best learning experience and support our growth.

• Handle a smooth delivery of the bootcamps to maxime student motivation, commitment and satisfaction throughout the learning.

• Keep oversight of all pedagogical metrics (student learning metrics, attendance, NPS).

• Overseeing the organisation & running of key events (e.g Kickoff day, Community events, Demo day..)

• Ensure all relevant information is recorded effectively in Notion and that all important documents are stored in the Google Drive.

• Unsure compliance with local training regulation.

• Improve our day-to-day processes, work on additional and side projects within the team.

2. Ensure a healthy talent pool of teachers

• Work with the Sales & Admissions team and Batch Managers to anticipate hiring and training needs.

• Lead and coordinate teacher sourcing, selection, onboarding and training.

• Keep abreast of teacher metrics and feedback and roll out action plans accordingly.

• Lead the recruitment process and onboarding for the online teaching roles, involving other teammates when necessary.

• Oversee the development of freelance teaching teams.

• Maintain relationships with freelance teachers.

3. Own the financial and staffing affairs across all things operations

• Review and approve all teaching invoices once a week.

• Manage local teaching contracts and associated administrative tasks.

• Brief all freelance teachers on invoicing processes, tools, and best practices.

• KPIs

  • NPS across programs

  • NPS form response rate

  • Pedagogical Margin

  • Overall Bootcamp Margin

About you

• You have 1-2 years previous successful work experience

• You are a clear and confident communicator, with exceptional written and verbal English & French .

• You enjoy working in a small team with a high degree of independence.

• You are a creative problem solver - highly structured, organised and have the ability to work to tight deadlines to provide practical solutions on multiple projects.

• You have strong project management skills and have a real drive for results, with the ability to manage multiple tasks at once.

• You have experience managing multiple teams and stakeholders

• You grasp the challenges involved in learning technical skills like Web development, Data Analysis, Data Science & No-Code.

Application Process

1st Interview with Florine, Lead Program Manager, Online

Case Study + debrief with Lead Program Manager & the VP Operation

Meet the team

Type de contrat : Freelance

Lieu : Full remote - Ideally based in Barcelona, Berlin, Lisbon or Paris

Cette opportunité est ouverte aux personnes en situation de handicap.

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