IT Specialist
- You are the go-to person for IT issues, helping colleagues via JIRA tickets and Slack (e.g., "my computer is slow", "I can't access Google Workspace").
- You set up and maintain laptops (MacOS & Windows), ensuring compliance through JAMF and Intune.
- You run onboarding and offboarding, from account setup to laptop recovery.
- You support developers with TV SDK testing and other on-site needs.
- You keep IT stock organized and ready for new joiners.
- You contribute to a security-first culture , applying policies across devices and systems. Your Responsibilities below:
- Be the main point of contact for IT-related requests (hardware, software, accounts, access rights).
- Manage support through JIRA and maintain IT documentation for internal users.
- Prepare and deploy IT equipment for new joiners (Windows & MacOS).
- Manage account creation and access across Google Workspace, Slack, Office 365, and internal systems.
- Handle smooth offboarding: recover equipment, deactivate accounts, and manage data retention.
- Continuously improve the onboarding experience in collaboration with HR.
- Manage IT equipment lifecycle: ordering, configuration, maintenance, repair, and recycling.
- Keep IT stocks (Paris, Lille, remote) organized and ready.
- Support TV SDK developers in Paris with test devices and setup.
- Ensure proper functioning of local networking infrastructure.
- Apply security controls and updates for all company devices.
- Manage internal tools and permission structures (shared mailboxes, groups).
- Ensure compliance with security policies (ISO 27001 alignment).
- Contribute to equipment reuse and recycling.
- Promote awareness around environmental responsibility within IT practices.
- Fluent in English and French.
- 2+ years of experience with JAMF and Intune.
- 2+ years of experience administering Google Workspace.
- 1+ year with Microsoft licenses.
- Strong technical skills on Windows & MacOS systems.
- Excellent problem-solving and troubleshooting.
- Strong interpersonal and customer service mindset.
- Organized, proactive, and collaborative.
- Hardware maintenance experience.
- Apple Business Manager experience.
- Knowledge of Vanta.
- Reports to the DevSecOps Lead .
- Works closely with HR, security, and external IT partners.
- HR Screening (15 minutes)
- Technical Interview
- Case Study
- Case Study Review (1h 30m)
- Final 1:1 Interviews (3 x 30 minutes)
An initial conversation with HR to review your background and expectations.
A focused interview with the DevSecOps Lead to assess technical expertise.
A practical exercise designed to evaluate problem-solving and technical skills.
A detailed review and discussion of your case study with two Didomi team members and the DevSecOps Lead.
Individual conversations with the DevSecOps Lead, the VP of Engineering, and the CTO to evaluate alignment and culture fit.
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