Supply Chain, Distribution and Regional-Market Animation IT Director - (F/M/X)

Position based in Paris, available immediately.

FASHION DIVISION

Fashion is the original activity of the Brand. Two Haute Couture collections, six seasonal Ready to-Wear and accessory collections, and two sportswear and lifestyle-inspired capsule collections - Coco Beach and Coco Neige - offer a style that captures the spirit of the times and fits into the daily lives of women. A moving silhouette and accessories are an essential part of CHANEL's allure and the timeless codes of the Brand, immediately identifiable, imagined by Gabrielle Chanel and now interpreted by Matthieu BLAZY.

YOUR IMPACT AT CHANEL

The Chanel Fashion Information Systems Department is a strategic partner in excellence and value creation for Fashion. Its ambition is to support daily activities and the evolution of Fashion's market positioning through ultra-efficient, innovative information systems that meet both:

• The quality of service and efficiency requirements, reflecting the excellence of our products and our ultimate luxury customer experience;
• The exceptional pace of collections (10 per year).

To achieve this, the Chanel Fashion IT teams must demonstrate responsiveness, agility, ingenuity, pragmatism, anticipation, strategic vision, and a fine understanding of business challenges to support the uniqueness of our operational model.

YOUR MISSIONS AND ACTIVITIES

As the Supply Chain, Distribution & Regional-Market Animation IT Director, reporting to the Head of Merchandising, Buying, and Supply Chain Domain IT Director, you are responsible for building and managing a new team, also relying on external resources/consulting budget, to fulfill the following missions :

• Define the IT roadmap for your domain in line with business challenges and, as much as possible, propose ways to create market differentiation through the use of technologies.
• Act as the strategic IT partner for the functional entities in charge of Fashion Product Distribution Supply Chain activities, challenging and inspiring business leaders in the division, regions, and markets to offer them the best solutions.
• With the support of your team and other Fashion IT teams, as well as Global and Regional teams, implement the IT vision for your scope, taking into account business specifics and priority needs to meet business challenges.
• Be responsible for building your budget, defining governance and necessary means to succeed in your missions, and constructing and animating your roadmap.
• Provide high-quality IT service for all functional domain activities you cover through tool development projects and maintenance of existing services. Consequently, you are responsible for the design, build, and run of applications and underlying technical services supporting your functional domain activities. You are responsible for data quality within your scope (source, frequency, availability, reliability, consistency) and for providing reporting and data analysis tools.
• For Design and Build, support business leaders in evolving their activities by projecting the evolution of relevant systems and applications: monitoring and anticipating business challenges and possible solutions, evolution strategy to meet needs, solution design, tool selection, sometimes piloting implementation by your teams, sometimes with internal or external partners.
• Partner with other IT domains (notably Collection Development) within the Fashion IT department and in the Regions to provide solutions and application services they will need to meet their own business "face-offs."
• Collaborate closely with IT expert functions (notably Tech engineering, Adoption, Data management, etc.) to ensure they provide the technical services you need.
• For the run, guarantee daily service quality and performance on business applications within your scope: performance monitoring, maintenance, problem resolution, user support.

Within the IT strategy defined by the Head of Merchandising, Buying & Supply Chain Domain IT Director and in partnership with the Fashion Supply Chain management, you are responsible for:

• Replacing the current ERP of the Fashion division by studying, framing, and implementing new generation tools perfectly aligned with the specific business needs of fashion and the target technical architecture of the division's information systems, while proposing the most modern technologies.
• Influencing and supporting Corporate & Regional ERP teams in designing and implementing "End-To-End" Fashion Supply Chain flows and operations in regional entities and markets up to boutiques.
• Being the main and privileged point of contact for regional and market teams in the Merchandising, Buying, and Supply Chain domain of the Fashion IT department and animating them on all project and run activities within the domain.

WHAT YOU WILL BRING

As a Director, you represent the Head of Domain and the Fashion IT department to the leaders of your business scope and contribute to its image of efficiency and excellence. You will put your human and technical qualities at the service of your missions:

• Demonstrate a strong capacity for challenge and engagement, driving IT topics with a Tech vision connected to business challenges, to be an engaged, appreciated, and recognized interlocutor by business leaders within your scope.
• Be proactive and "co-define" the IT strategy of the Head of Merchandising, Buying & Supply Chain Domain for your Supply Chain Distribution scope, in line with business challenges and priorities and the overall IT roadmap. You have a vision of the impacts and contributions of technologies on the businesses you support, to feed this strategy and anticipate relevant evolutions.
• Understand business challenges within your scope and have a systemic thinking approach to relate elements and support business arbitration impacting CHANEL's information systems.
• Possess recognized communication and persuasion skills to interact with all your interlocutors: within the Fashion ecosystem, with regions and Corporate, both internally and with business and technology partners. You know how to animate and engage a wide network of stakeholders.
• Demonstrate curiosity for market and technological evolutions and their impacts, detecting opportunities to stay ahead, change sector practices, and pivot operational models.

Within your area of responsibility, you demonstrate the following skills and qualities:

• Mastery and solid experience in information systems, applications, and essential technical fundamentals for Supply Chain Distribution activities, particularly Enterprise Resource Planning (ERP) systems for a division in charge of product development, production, and distribution, as well as regional and market distribution for local Retail and Boutique commercialization.
• With your team, ensure end-to-end coherence and availability of order management systems for purchasing and sales, inventory, billing, and shipping with strong integration with logistics, transport, and export-import customs operations.
• Organize your scope to deliver a "seamless" service from/to the raw materials warehouse with central teams and manufacturers, through suppliers and Global, Local Distribution Centers to Boutiques in all markets worldwide.
• Coordinate the actions of numerous teams, being at the center of a complex network between different upstream-downstream Supply Chain businesses and IT in the Fashion division, Corporate, regions, and markets.
• Have confirmed professional experience in the Luxury and/or Retail industry in an international environment.
• Advanced French level required.

WHAT ENERGIZE YOU & WHAT CHANEL CAN OFFER YOU

The independence of a creative House that places humans at the center.
The dynamism of an environment that cultivates excellence while promoting the development of all.
Opportunities for growth, development, and multiple career paths in a House attentive to the uniqueness of each individual.

CHANEL HOUSE

From the uniqueness of each individual comes the richness of our teams. CHANEL values diversity in all its forms and is committed to treating each application fairly. During your first interview, we will inform you of the process steps.

Founded by Gabrielle Chanel at the beginning of the last century, CHANEL offers a wide range of high-end creations, including Haute Couture, Ready-to-Wear, leather goods, accessories, eyewear, perfumes, cosmetics, skincare, jewelry, and watches. CHANEL is also renowned for acquiring a large number of specialized suppliers, manufacturers, and Métiers d'art, eleven of which reside at 19M, between Paris and Aubervilliers. Dedicated to ultimate luxury, CHANEL is committed to offering exceptional craftsmanship. The Brand historically places Creation at the heart of its core values.

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