Custumer Support Laboratory Software

Our client, a global leader in laboratory software, is dedicated to transforming healthcare, life sciences, and public health across 34 countries. They are at the forefront of advancing healthcare solutions, and their work is impacting communities worldwide. This innovative company promotes professional growth, offering structured development programs and mentorship opportunities to enhance your career. Join a dynamic Paris-based team and contribute to meaningful work with remote flexibility.

• Collaborate in a modern office environment in Paris, or opt for remote work flexibility, promoting work-life balance.
• Be part of a global mission that redefines laboratory workflows, fostering healthier communities worldwide.
• Take advantage of training courses and personal development opportunities to grow your career.

Role Responsibilities:

• Deliver exceptional customer support by engaging with stakeholders across various disciplines to enhance laboratory software solutions.
• Work collaboratively with product software development teams to support laboratory workflow redefinition and improvement.
• Uphold the company's mission by contributing to projects that have a lasting impact on healthcare improvement worldwide.

Requirements:

• Bachelor's degree in a relevant field, offering you the opportunity to apply your educational background effectively.
• Minimum 1.5 years of experience in laboratory informatics system (LIS/LIMS), allowing you to excel in this rewarding role.
• Proficiency in SQL and interoperability standards (HL7), alongside strong decision-making and problem-solving skills, essential for success.
• Fluent in French and English, with excellent communication skills to engage with technical and non-technical stakeholders effectively.

If you're passionate about contributing to healthcare advancements and eager to grow your skills with a leading company, apply now to be a Customer Support Engineer. With the opportunity to work from Paris or remotely, embrace the chance to be part of a team dedicated to exceptional customer support and innovative healthcare solutions.