Chief of Staff - Remote

Do you have experience in a B2B SaaS or a fintech environment?

Can you measure, audit, and drive performance across different teams?

Our client is based in the vibrant city of Dubai, but with the flexibility of a global reach, our client is a leading entity specialized in FinTech solutions and pioneering technology.

The Chief Of Staff Role will serve as the control tower across all workflows — driving execution, enforcing discipline, and ensuring alignment between OKRs and delivery processes. 

Your tasks will include:

• Lead recurring cross-product reviews (5 product lines) to track velocity, identify blockers, and maintain delivery quality.
• Implement and maintain sprint burndown analytics, capacity plans, and delivery dashboards to create transparency and consistency.
• Extract and analyze time-vs-output data to drive accountability and optimize resource allocation.
• Own postmortem processes, root cause follow-ups, and enforcement of SLA compliance across engineering, QA, and product teams.
• Ensure team OKRs stay aligned with company goals; track progress and drive accountability on delivery metrics.
• Manage tactical operations for SAFe 6.0 cycles—owning preparation, follow-up, and closure activities to ensure seamless execution.
• Track hiring/firing gaps, manage operational workflows for performance reviews, and surface capacity risks proactively.
• Build scalable templates and repeatable rituals to ensure engineering operations run predictably and efficiently.

To be a good fit for the Chief of Staff role, you will have:

• 5+ years in engineering operations, Chief of Staff, or technical program management roles
• Proven success in B2B SaaS or fintech environments
• Background as a Software Developer or Software Engineer
• Deep familiarity with Agile delivery, capacity planning, and sprint discipline
• Fluent in Jira, Confluence, GitLab, Google Sheets, and dashboard creation
• High-detail, high-discipline operator with a bias for clarity and execution
• Strong analytical skills with a passion for data-backed decision-making
• Zero tolerance for ambiguity; thrives in structured, high-accountability teams
• Fluent in English (written and spoken)

Keys to Success:

• Excellent analytical, organizational, and communication skills
• High attention to detail and ability to work independently

Reasons to join:

• A vibrant and innovative work culture encouraging creativity and teamwork.
• Vast opportunities for professional advancement and skill enhancement.
• Flexible work arrangements and the potential for international work exposure.
• permanent contract or B2B contract

Sounds interesting? Send us your CV by applying to this page!

The provision of personal data by you is fully voluntary and the basis for their processing is your consent. We have prepared some necessary information, you can find in document: "Information regarding the processing of your personal data" . There you will find how your Personal Data is being processed and what your rights are in connection to this.

The personal data will be processed by Sowelo Consulting spółka z ograniczoną odpowiedzialnością spółka komandytowa with its registered seat in Cracow (Limited Partnership) registered in National Court Register (KRS) under no. 0000680493, Sowelo Consulting spółka z ograniczoną odpowiedzialnością (LLC) with its registered seat in Cracow registered in National Court Register (KRS) under no. 0000671136, our Employees and Subcontractors (jointly referred to as the Company).

Sowelo Consulting sp. z o.o. sp. k. is entered in the register of employment agencies under the number: 17107

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