IT Engineer

Health can’t wait. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.Alan exists to end the wait.Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.We are on an incredible journey to build a global leading company, with a unique culture. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached 800M+ in ARR.Prevention as the new norm. That's what we're building with our team of 800+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.MissionAlan is scaling internationally (800+ employees, 100+ healthcare professionals, 5+ countries) and needs IT Engineers to build and own the internal technology platform every Alaner works on: identity and provisioning, endpoint and SaaS security, the tooling behind our clinics, and the automation that keeps IT from scaling linearly with headcount.The scope below is what the team owns, not a checklist for one person. You'll be staffed on one or two of these areas at a time, according to your strengths and interests, and it will evolve through time based on company needs and personal appetite.Scope️ Platform & automationOwn and extend automations on Alan Home, our internal provisioning engineMaintain, extend and improve helpdesk automation, SaaS provisioning flows, and onboarding/offboarding pipelinesOwn the meeting room AV and room-booking platform as a product, replicable across offices Identity & accessOwn the IT side of the employee lifecycle (onboarding, offboarding, mobility between jobs and countries) across Google Workspace, SSO/SAML and our SaaS ecosystem.Grow our role-based access model: extend it to more tools and refine the permission groups, so access is granted by role rather than case by caseMake employee lifecycle events reliable, fast and auditable end-to-endOwn access reviews and least-privilege models; produce and maintain the evidence our auditors rely onOwn SaaS procurement and license management: vendor relationships, renewals, and cost optimization across our stack Endpoint & SaaS securityOwn the Mac fleet in Kandji: enrollment at scale, role-based blueprints, fleet complianceCloudflare WARP, SaaS security controlsMaintain and strengthen our ISO 27001 certification and drive ACPR and pentest remediation on the endpoint and platform scope Health Professionals ITThe IT layer behind Alan's clinics: practitioner tooling, equipment, accessRole and permission automation for healthcare professionals, and their support and escalation process InternationalisationMake international expansion something IT accelerates, not something it slows down: a repeatable process where every new market (Canada, KSA, Armenia...) launches on our standard stack from day oneBring acquired entities onto that same platformMilestonesFirst 3 monthsAcquire technical knowledge on Alan's platform: Alan Home, Google Workspace/SSO, Kandji, Cloudflare WARPTake one project end-to-end and ship a first incrementJoin the IT oncall team as technical escalationFirst 6 monthsOwn a workstream end-to-end, with an IT Ops teammate working alongside youDeliver one automation or hardening initiative end-to-endTake up documentation and automation on your scope and reduce significantly the bus factor on itMentor IT teammates on your core expertiseFirst yearDeliver measurable IT toil reduction on your scopeSet the technical standards on your domain: how we build, document and review itBuild strong cross-functional partnerships (Engineering, Security, Workplace, Clinic, People, Audit)Contribute to hiring and onboarding new teammates3 yearsLead major projects end-to-end across several communitiesBe the reference the team relies on across at least two domainsMentor the IT team and beyond, and scale IT without a linear increase in manual workAs the community grows, there is room to take on more responsibility: leading a crew, owning cross-community projects, mentoring, hiring.What we're looking forMust-have - Technical/hard skills:4-5+ years in IT engineering, platform, systems or corporate engineering, with real ownership of production-facing systemsDepth in at least one area (platform & automation, identity, endpoint & security) and demonstrated range beyond it.You write code: not necessarily as a full-time software engineer, but Python, APIs and pull requests in a shared repo should feel normalStructured problem-solving: diagnoses methodically, asks the right clarifying questions, thinks about failure modes and rollbackComfort with regulated environments: health data, ACPR, ISO 27001, HDSAutomation & AI appetite: uses AI tools smartly to accelerate their own delivery, with an instinct for what should be automated or delegated to AI rather than repeatedMust-have - Behavioral / soft skills:Ownership & autonomy: drives topics forward without hand-holding, including when they cross into someone else's perimeterWritten communication: Alan is written-first; decisions get argued in public documents and challenged by people outside your teamPragmatic judgment: balances "perfect" vs. "good enough", decides with incomplete informationDocumentation culture: reduces bus factor through clear documentation and knowledge sharingNice-to-have skills / Bonus points if you have:Experience with an internal provisioning or IdP-driven automation platform (Okta Workflows, Rippling, Workato, or something you built yourself)Kandji or another MDM at scaleCloudflare Zero Trust / WARP, DatadogAudit remediation experience (ISO 27001, SOC 2, HDS)Multi-country rollouts, or IT integration after an acquisitionHaving mentored, coached or led a (small) crewHealth or healthtech ecosystem familiarityLanguages: Fluent English & Professional FrenchCompensation Range: 61K - 83KLocationParis, FranceEmployment TypeFull timeLocation TypeHybridDepartmentWork EnvironmentCompensationLevel C0 - D 61K – 83K • 45K – 120K EquityEquity and SalaryAt Alan we offer an attractive Equity package on top of an above market-average base salary. The grids below are the latest as of today. Please note that only our potential final hiring offer will be binding. Guiding principlesAt Alan, we don’t believe in “titles” to define levels. We have levels that make it clear your impact and what we expect from you. Your level will be defined during the hiring process through diverse technical exercises and shared in the event of a hiring offer (read more about this here). The level defines:the equity: number of options at hiring the reference base salary which is increased for each year of past professional experience.Your salary depends both on how many years of professional experience you have and the level at which we make an offer.