CDI - Country Expert & Transversal project lead EME (W/M/X)
- Lead key structural e-store projects across Sephora Collection and Sephora Favorites, including taskforce facilitation, menu revamps, and deployment of high-impact priority initiatives
- Co-pilot the strategic e-commerce roadmap with direct involvement in major projects
- Manage the JIRA request flow , ensuring strategic prioritization, cross-team coordination, and end-to-end delivery
- Contribute to the e-store animation plan in collaboration with Marketing and Growth teams to maximize performance and visibility
- Drive continuous improvement of processes, tools, and operating models to enhance efficiency, scalability, and operational excellence
- Serve as a key partner to local markets , piloting action plans through weekly reviews and structured operational support with a results-driven approach
- Own Country Reports , delivering in-depth business analyses, identifying performance levers, and providing actionable recommendations
- Lead country audits and QBR taskforces , driving prioritization and corrective action plans
- Deliver high-value ad hoc analyses aligned with central priorities and local needs
- Lead monthly performance reviews and contribute to central business forums as the EME e-merchandising reference
- Contribute to business communication materials to share best practices and key insights
- Monitor and optimize Search performance , focusing on low-performing or zero-result queries to improve customer experience and revenue
- Structure and facilitate e-merchandising rituals (stand-ups, weekly meetings) to strengthen operational efficiency
- Create and lead a monthly transversal eStore Optimization forum to drive alignment, prioritization, and continuous improvement
- Support Product Owners capability development through training frameworks, workshops, and expertise sharing
- Structure and disseminate best practices across central teams and markets to ensure harmonization and operational excellence
- Proven experience of at least 5 to 7 years in a similar role, ideally in international ecommerce or estore merchandising.
- Strong ability to work in a cross functional environment , collaborate with multidisciplinary teams, and share analyses and recommendations.
- Excellent written and verbal communication skills , with strong confidence in presenting data and business topics.
- High level of expertise in analytics tools and the ability to turn complex data into actionable insights.
- Autonomous, proactive, and well organized, with a strong ability to prioritize, structure, and follow up action plans.
- A rigorous and methodical mindset, strong product sensitivity, and a strong appetite for challenges.
- Tools : Excel, CMS, and experience using estore merchandising solutions and search engines. Knowledge of SFCC (Demandware) and Bazaarvoice is a plus.
- Languages : Fluent in French and English mandatory. A third language is a plus.
- Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit.
- Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead.
- Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference.
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