Senior Data Center IT technician
The role We are looking for a highly skilled Senior Data Center IT Technician who will be the go-to expert for troubleshooting and resolving complex data center IT hardware issues. In this role, you'll work at the intersection of technical depth and operational excellence, ensuring reliability and performance across our infrastructure. You're welcome to work in our data center in Paris, France. Your responsibilities will include:
- Diagnose and resolve the most complex firmware and hardware issues on servers, requiring deep knowledge of system architecture, networking, and advanced troubleshooting.
- Processing RMA requests.
- Serve as a subject matter expert and escalation point for your team members.
- Develop and maintain processes, standards, and documentation for IT hardware operations.
- Collaborate with R&D teams to improve hardware designs and influence future improvements.
- Enhance support processes, training materials, and documentation for efficiency and quality.
- Time to time travel to other Nebius data centers to support large-scale hardware projects and collaborative events.
- Strong understanding of data centers, servers, and network equipment.
- Proven expertise in IT hardware troubleshooting.
- Advanced knowledge of Unix operating systems and command-line tools.
- Strong network troubleshooting skills.
- Experience with equipment monitoring, data analysis, and reporting.
- Proactive mindset with a strong sense of ownership and responsibility.
- Excellent command of spoken and written English.
- Relevant industry certifications.
- Hands-on skills in electronics repair at the component level (SMD).
- Valid Category B driving license
- Competitive salary and comprehensive benefits package.
- Opportunities for professional growth within Nebius.
- Flexible working arrangements.
- A dynamic and collaborative work environment that values initiative and innovation.
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