Digital Consumer Experience Research Lead
Sanofi
Paris
Job title: Digital Consumer Experience Research Lead
- Location: Paris, France
- Conducting research
- Foundational Research : Conduct foundational research to understand the broader context of user behaviors, needs, and motivations.
- Data Collection : Utilize methods such as surveys, interviews, usability testing, and field observations to gather qualitative and quantitative user experience data.
- Participant Recruitment : Identify and recruit appropriate participants for research studies, ensuring a diverse and representative sample.
- Analyzing Data:
- Data Analysis : Identify patterns, trends, and insights from research data.
- Synthesis : Combine findings from multiple sources into comprehensive reports and presentations to support design decisions.
- Developing User Personas and Journey Maps:
- User Personas : Create detailed personas to represent different user types based on research findings.
- Journey Maps : Develop journey maps to illustrate the user experience and identify key touchpoints and pain points.
- Usecases/ User Scenarios to understand how will the product be used and by who
- Supporting Ideation and Prototyping:
- Facilitative Brainstorming and concensus building : Contribute research insights during ideation sessions.
- Collaboration:
- Cross-functional Work : Collaborate with senior researchers, designers, product managers, and engineers to integrate research findings into product strategies and designs.
- Stakeholder Engagement : Ensure effective communication and collaboration with all stakeholders throughout the research process.
- Presenting Findings:
- Reporting & Communication : Present findings to stakeholders,to facilitate evidence-based decision-making via clear and actionable research reports and presentations
- Compelling visual storytelling skills
- Learning and Tools:
- Continuous Learning : Stay updated on the latest user research techniques and tools.
- Skill Enhancement : Apply new knowledge and tools to enhance research quality and effectiveness.
- Visual Communication : Create compelling research artifacts such as journey maps, personas, and user stories using tools like Adobe, FigJam, or similar.
- Technical Proficiency : Proficiency in using various research and design tools to create and present research findings effectively: Dovetail, Usertesting, et. Al.
- Analytical Skills : Strong ability to analyze and synthesize complex data into actionable insights.
- Communication : Excellent verbal and written communication skills for presenting research findings and collaborating with stakeholders.
- Problem-solving : Ability to think critically and solve problems based on research insights.
- Experience: 5-7 years of experience conducting research directly informing digital development work and iteration cycles.
- Research Skills: Proficiency in various research methodologies, including surveys, interviews, usability testing, and field observations.
- Analytical Skills: Strong ability to analyze and synthesize complex data into actionable insights.
- Collaboration: Demonstrated ability to work closely with cross-functional teams, including designers, product managers, and engineers.
- Communication: Excellent verbal and written communication skills for presenting research findings and collaborating with stakeholders.
- Education: Bachelor's degree in a relevant field (e.g., Human-Computer Interaction, Psychology, Anthropology, or similar). Advanced degree preferred but not required.
- Technical Proficiency: Familiarity with tools like Adobe, FigJam, and other research and design tools. Fluent in developing visually compelling artifacts( journey maps, personas, etc..)
- Innovative Environment: Work at the forefront of healthcare innovation, leveraging the latest technologies to create impactful solutions.
- Global Impact: Contribute to projects that have a global reach and directly improve the lives of patients and healthcare providers worldwide.
- Collaborative Culture: Be part of a diverse, inclusive, and collaborative team that values different perspectives and promotes continuous learning.
- Career Development: Access to a wide range of professional development opportunities, including training programs, mentorship, and career growth initiatives.
- Cutting-Edge Projects: Engage in pioneering research projects that shape the future of digital healthcare products and tools.
- User-Centered Focus: Play a key role in creating solutions that are deeply rooted in user needs and experiences, ensuring high adoption and satisfaction.
- Strategic Location: Based in a vibrant, well-connected location(Paris) with close proximity to the Sanofi HQ and with opportunities for both professional and personal growth, enhancing work-life balance.
Publié le 2025-10-12
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