Business & AI applications manager

Business & AI applications manager

This role can be based in Paris or Brussels

Competitive salary + bonus

International team | Hybrid working | Learning & career growth

Build what's next with us

efficy group is the European home for Tribe, Apsis, and efficy CRM. For years, our brands have earned trust across European markets by building systems that are sovereign, compliant, and now AI-native. Today, we're bringing that story together under one roof, as your European partner for AI-powered CRM.

We help organisations turn customer data into autonomous action, structuring systems, orchestrating workflows, and building relationships that scale with AI. Over 300,000 users across 63 countries rely on us to grow smarter, move faster, and build lasting business relationships.

Job Overview

Your role will be to govern and optimize efficy's portfolio of ~70 SaaS applications across 12 domains — from Sales and Customer Experience to Finance, HR, and AI tools — ensuring cost control, lifecycle management, and strategic alignment across all business units.

What's in it for you?

✔️ Strategic, high-visibility role with impact across all European business units

✔️ Career growth opportunities and internal mobility

✔️ Modern offices in 11 European locations

✔️ Fun team events & continuous learning

✔️ Competitive salary with bonus system

✔️ Hybrid working policy

What you'll be doing

• Maintain a comprehensive, up-to-date application inventory covering metadata, dependencies, and integrations

• Establish and enforce governance frameworks, including approval workflows, RACI models, and lifecycle processes

• Track and control licensing budgets and usage through KPIs, dashboards, and recurring governance routines

• Support business units in evaluating and selecting solutions aligned with their needs and efficy group's strategy

• Manage implementation and migration projects, defining governance models for day-to-day operations

• Administer key platforms within your scope, including the Atlassian suite, Odoo, and CX tools such as Intercom and Pendo

• Lead rationalisation studies to identify redundancies and consolidation opportunities across the portfolio

• Develop migration and decommissioning strategies for legacy applications

Who you are

• 5+ years of experience in Application Portfolio Management, IT Governance, or a similar role

• Solid understanding of application lifecycle management, governance frameworks, and vendor management

• IT Asset Manager or ITAM analyst at a mid-size SaaS or tech company looking to broaden scope

• SaaS Ops / RevOps Manager with governance exposure

• Atlassian specialist (Jira/Confluence admin) who has grown into a tooling ownership role

• Business Analyst or Project Manager who has been informally 'owning the tech stack' and wants it made official

• Experience managing implementation or migration projects

• Excellent command of English, French is a plus

✨ Ready to succeed and make an impact with us? Apply today, we can't wait to meet you! Please submit your application in English.

efficy group is a people-first employer, committed to providing equal opportunities for all candidates. We take pride in the diversity of our team and welcome you exactly as you are. This includes your gender identity, sexual orientation, religion, ethnicity, age, or disability status.

Disclaimer

efficy group does not accept unsolicited assistance from search firms for this employment opportunity. Please refrain from making phone calls or sending emails. All résumés submitted by search firms to any efficy group employee without a valid written search agreement will be considered the sole property of efficy group. No fees will be paid if a candidate is hired as a result of an unsolicited referral.